What are the responsibilities and job description for the Quality Manager position at Horizon Systems?
If you are process-driven, passionate about continuous improvement, and committed to delivering exceptional quality, this is your opportunity to make a lasting impact. Horizon Systems is seeking a skilled and dedicated Quality Manager to lead and evolve our company-wide quality programs. This role is essential in driving operational excellence, improving processes, and enhancing customer satisfaction through lean manufacturing principles and strategic quality initiatives.
The Role: Leading Quality and Continuous Improvement
As the Quality Manager, you will lead the development, refinement, and execution of quality management systems (QMS) and lean manufacturing principles across all operations. Your primary responsibilities include:
- Implementing QMS and lean principles to streamline processes and reduce waste
- Conducting root cause analysis and corrective actions to resolve nonconformance issues
- Promoting a culture of quality and continuous improvement across departments
- Collaborating cross-functionally to drive innovation and efficiency
- Monitoring key performance indicators and customer feedback to identify improvement opportunities
- Overseeing quality assurance protocols and facilitating training programs to ensure compliance
- Liaising with customers to resolve quality-related concerns professionally and promptly
- Performing quality checks and determining disposition of nonconforming products
- Traveling 10–25% (5 to 13 weeks per year)
Core Competencies
Success in this role requires a blend of strategic thinking, technical expertise, and leadership. We’re looking for a professional who embodies the following core competencies:
- Proficiency in QMS and data analysis with strong problem-solving skills
- Ability to lead cross-functional teams and influence stakeholders
- Strong communication and interpersonal skills
- Capacity to interpret technical documents (drawings, BOMs, etc.)
- High energy and a passion for mentoring and developing team members
About Horizon Systems
Horizon Systems is a recognized provider of engineered ingredient handling solutions, specializing in the design, manufacturing, and integration of pneumatic conveying and process systems. Serving industries such as plastics, food, pet food, and chemicals, we are committed to delivering high-performance solutions that meet complex customer needs.
At Horizon Systems, we believe in staying curious, becoming better every day, getting it done, doing the right thing the right way, and fostering teamwork – because nobody does it alone. Join a company where your leadership and expertise will be valued and play a key role in shaping the future of quality and operational excellence.