What are the responsibilities and job description for the Heating Air Conditioning Service Technician position at Horizon Services, LLC.?
Horizon Services, LLC is a leading provider of heating, air conditioning, plumbing, drain cleaning, and sewer services in Delaware, Pennsylvania, New Jersey, and Maryland. Offering comprehensive residential services such as HVAC repair, maintenance, and installation, Horizon Services is known for delivering on-time service, up-front pricing, and guaranteed quality. The company partners with top manufacturers to install high-efficiency systems, ensuring customer satisfaction and long-term solutions. Recognized for its fast, friendly, and professional service, Horizon strives to make every customer a lifelong partner.
This is a full-time, on-site role located in Havre de Grace, MD, for a Heating & Air Conditioning Service Technician. The technician will be responsible for diagnosing, repairing, and maintaining HVAC systems in residential settings. Daily tasks include conducting preventive maintenance, troubleshooting equipment issues, ensuring compliance with safety standards, and providing high-quality customer service to meet client needs. Technicians are expected to maintain a clean and organized workspace and complete all necessary service documentation accurately.
- Capability to perform Maintenance & Repair and handle Preventive Maintenance for various HVAC systems with demonstrated expertise.
- Strong Troubleshooting skills for accurately diagnosing and resolving HVAC-related issues.
- Commitment to Customer Satisfaction, delivering polite, clear, and professional service in every interaction.
- Possession of relevant certifications, including EPA certification, and a valid driver’s license.
- Ability to work independently, follow safety protocols, and maintain a high standard of workmanship.
- Previous experience in the HVAC industry and strong knowledge of system operations, with a preference for candidates holding additional technical training or certifications.