What are the responsibilities and job description for the Customer Service Representative position at Horizon Point Marketing?
Company Description
Additional Information
At Horizon Point, we don’t just create marketing—we go the extra mile to ensure every campaign makes an impact. By combining creativity, strategy, and data-driven insights, we help your business grow, engage your audience, and achieve success that lasts.
Job DescriptionIntroduction
Be part of a customer-focused environment where providing excellent service is the priority. This role is ideal for individuals who enjoy helping others and building communication skills.
Responsibilities
- Assist customers with inquiries, concerns, and service requests.
- Provide clear, accurate, and professional information.
- Resolve basic issues and escalate when necessary.
- Maintain organized records of customer interactions.
- Support daily operations and contribute to team goals.
- Strong interpersonal and communication skills.
- Customer-first mindset with a positive attitude.
- Reliable and detail-oriented.
- Comfortable interacting with diverse individuals.
- Basic computer skills preferred.
- Entry-level applicants encouraged; training provided.
Additional Information
- Competitive salary
- Clear growth opportunities within a structured development program
- Professional skills development and leadership training
- Collaborative and supportive work environment
- Exposure to multiple business functions and career pathways
- Full-time position with long-term career potential