What are the responsibilities and job description for the FT, Year-Round Front Desk Team Member position at Horizon Outdoor Hospitality?
Join the Team at Tiger's Trail RV Resort!
Tiger's Trail RV Resort is seeking motivated, friendly, and reliable individuals to join our team. If you enjoy working in a friendly, outdoor hospitality environment and take pride in providing excellent guest experiences, we'd love to hear from you.
Full-Time Front Desk AssociateAs the first point of contact for our guests, the Front Desk Associate plays a key role in creating a welcoming and positive campground experience.
Responsibilities:
- Greet and assist guests with check-in and check-out
- Answer phone calls, emails, and guest inquiries
- Manage reservations and campground bookings
- Process payments and maintain accurate records
- Provide information about campground amenities, policies, and local attractions
- Assist with general office and administrative tasks
- Maintain a clean and organized front office area
- Must pass background check
- Strong customer service and communication skills
- General computer skills and comfort learning reservation software
- Ability to multitask and stay organized in a fast-paced environment
- Previous office, hospitality, retail, or customer service experience is a plus
- Competitive pay for all hours worked
- Free or discounted RV site (if applicable)
- Generous yearly PTO
- Career-like benefits
- Matching 401k (after 6 months of employment)