Community Manager

The Community Manager is responsible for to overseeing and managing the daily operations, tasks and interactions within their assigned property. This position will also act as a liaison between the company and the community of residents by addressing resident issues and helping meet the needs of their community. 

Job Duties for this role include:

• Collect rent payments and prepare payments for deposits 
• Processes and issues lease documentation for new residents.
• Provides park rules, and other community literature to new residents.
• Issues notices including, but not limited to Late Notices, Balance Notices or other legally required notices.
• Prepare court documents, agent for court, file eviction papers and oversee eviction proceedings for delinquent accounts. 
• Enforce rules, issue violations, and ensure violations are remedied in a timely manner.
• Complete and upload all prospect cards and information into rent software
• Follow up with prospective clients via phone and email. 
• Process tenant applications and enter prospect information into tracking system.
• Run background checks on new residents. 
• Show prospective residents’ homes available for sale.
• Address resident issues, record resident comments and seek to settle all non-monetary issues.
• Keep Manager apprised of appropriate resident relations information.
• Provide feedback and recommend improvements to assigned community.
• Act as the onsite contact for most 3rd party contractors, and applicants
• Oversee maintenance function and ensure the park is adequately maintained by ensuring all park infrastructure, common area, and homes are well maintained.
• Performs other related duties as assigned.

Required Knowledge, Skills, Abilities 

• Proficiency in Microsoft Office Suite 
• Ability to learn and be proficient with operations system.  
• Proficiency in using computer software
• Excellent organizational skills and attention to detail
• Excellent written and verbal communication skills
• Familiarity of Fair Housing laws in assigned state and county
• Excellent customer service and interpersonal skills
• Self Motivated
• Comfortable being hands on and being on your feet

Physical Job Requirements 

• Mobility to constantly alternate between sitting, standing, walking, crouching, and kneeling as required to perform job responsibilities. 25% or more of the time will be spent walking around assigned properties daily.

If you are organized, reliable, and have a will to succeed, we would love to meet you!