What are the responsibilities and job description for the Full-Time Intake Coordinator & Scheduler | Horizon Home Health and Hospice| Twin Falls, ID position at Horizon Home Health and Hospice?
Horizon is one of Idaho's oldest and largest Home Health agencies. We have been in business for over 20 years and currently have branches from Weiser to Twin Falls. We pride ourselves on our quality of care and ethical business practices as well as our foundational Core Values CAPLICO- - -Celebrate, Accountability, Passion for Learning, Intelligent Risk Taking, Customer Second, and Ownership. How we do it: CELEBRATING successes large or small. We hold each other ACCOUNTABLE with respect and professionalism. Our PASSION FOR LEARNING allows us to teach our team members the latest and most advanced Home Health and Hospice education. Our LOVE ONE ANOTHER atmosphere shows we work as a team with trust and compassion. The growth we have experienced reveals that we are INTELLIGENT RISK TAKERS with our processes and procedures. But what really sets us apart from all the others is our CUSTOMER SECOND philosophy. Employees are our main and most important focus. We achieve job fulfillment by promoting OWNERSHIP through the independence that Home Health and Hospice offers. Horizon is Idaho’s EMPLOYER OF CHOICE and we want you to join us as we PROVIDE LIFE CHANGING SERVICE to all those we touch.
Job Description SummaryThe Intake Coordinator communicates and coordinates with patients, families, and physician offices. Process referrals and coordinate patient care. Assist to ensure smooth clinical operations. Maintain strong community relationships, and helps ensure adherence to regulations, policies, and procedures. The Intake Coordinator I will typically have experience in the Home Health/Hospice industry but need not be licensed in a skilled discipline.
Essential Job Functions/Responsibilities- Respond to incoming phone calls to handle referrals, scheduling, and coordination of details to support field staff, patients, families, and referral sources.
- Build and maintain strong relationships with referral sources and other community contacts.
- Assist field staff with information, scheduling, and workflow.
- Responsible for Homecare Homebase workflow appropriate to the Intake and PCC roles.
- Work with the office team to provide other types of office support as needs dictate.
- At least 5 years experience in Home Health and/or Hospice.
- Strong written and oral communication skills in person and over the phone.
- Excellent customer service skills
- Strong team skills
- Organized
- Flexible—responds well to changing priorities and conditions.
Horizon Home Health & Hospice Magic Valley
Twin Falls, Idaho
Rate of Pay: $20.00 - $25.00 Hourly
Status: Full- Time Non-Exempt
Horizon Home Health and Hospice is an Equal Opportunity Employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other protected characteristics.
The employer for this position is stated in the job posting. The Pennant Group, Inc. is a holding company of independent operating subsidiaries that provide healthcare services through home health and hospice agencies and senior living communities located throughout the US. Each of these businesses is operated by a separate, independent operating subsidiary that has its own management, employees and assets. More information about The Pennant Group, Inc. is available at http://www.pennantgroup.com.
Salary : $20 - $25