PROGRAM SECRETARY

• Answers the phone, responding to all requests for information
• Schedules Unit assessments, meetings and appointments as appropriate
• As assigned, greets visitors, patients, and their families coming to the Unit
• Identifies areas needing improvement and utilizes the facility performance improvement process. Actively participates in department processes as requested
• Manages all CQI paperwork, submission, data entry, communication and audits
• Collects required documents for PAF/On-Board processing i.e. offer letter, ARC, non-Compete (if applicable), etc. Ensures that the most current form or version is utilized
• Liaises with hospital in obtaining general Hospital orientation scheduling, ensures all orientation is completed in a timely manner.
• Coordinates receipt of I-9 forms to meet USCIS requirements
• Creates new hire/rehire personnel files, files employee documents, and ensures NSC HR has a copy of all appropriate documents for the employees’ corporate personnel files
• Maintains new hire packet documents and distributes as required
• Responds to all intake calls; records information on intake form to pass on to the Clinical Access Coordinator
• Manages HBIPS data auditing and collection including monthly audits of patient charts (EMR) and data entry into MHO database. Reports to director any potential shortcomings found to the Program Director
• Keeps materials organized and available with required information regarding unit activities. Such materials involve staff development, shift assignment reports, nightly chart audit, daily safety reports, SECURE training, incident reports
• Tracks all training including Core Competencies, SECURE, HIPPA, etc.
• Inputs daily census into HorizonPlus. Enters required data into HorizonPlus system and generates monthly reports to track and trend referral, admission and discharge data. Utilizes data to complete program’s key statistical reports and generates reports as needed for the SVPO, VPCE, program director and client hospital leadership when requested
• Utilization Review: initiates pre-certification calls for private insurance and managed Medicare and Medicaid plans. Also provides concurrent reviews throughout the patient’s stay. Tracks utilization review outcomes Manages insurance appeal process and works with hospital Denial Management Coordinator
• Prepares payroll documents including time sheets, Verification of Hours, exemption reports, PAFs. Keeps all records organized and available to the Program Director as needed. Performs daily time clock adjustments
• Ensures facility is safe and reports deficiencies to the Program Director
• Ensures confidentiality of all information encountered
• Aids in the admission process by coordinating with business and admitting offices. Gathers relevant descriptive and financial information as needed and routes information to appropriate personnel
• Strives to make productive use of time through careful coordination of assigned tasks, setting priorities, and reducing non-essential interruptions in order to be responsive to the needs of the Units and the Program Director.
• Promotes and develops positive, professional interaction with peers, senior management, and staff through effective written and verbal communication, listening, and feedback in times of organizational change
• Reviews newly admitted patient accounts for eligibility and authorization daily. Corrects issues identified and reports errors to the Program Director
• Assists in submission of reports and requests for documents from various regulatory agencies; re: PA Dept. of Health, CAP and Joint Commission
• Prepares and disseminates monthly reports and completes required follow up on activities on behalf of the Director. Prepares and submits all operational tasks/documentation (census report, PIORS) as required by the corporate offices
• Regularly collects data to provide input and/or feedback to appropriate customers/suppliers (i.e., teams, supervisors, co-workers, vendors, nursing agencies) to improve work
• Manage all aspects of HBIPS data auditing and collection including monthly audit of patient charts (EMR) and data entry into MHO database. Report any concerns to the Program Director
• Maintains schedule for filing court paperwork and hearings. Works closely with court personnel to maintain good relationships
• Reviews and evaluates all incoming invoices and expense reports to verify accuracy before forwarding to the appropriate recipient
• Classifies, sorts and files correspondence, records and other documents
• Orders all office supplies
• Oversees all maintenance on office related equipment
• Other duties as assigned

Benefit Highlights for full-time positions:

• Competitive Compensation
• Excellent Medical, Dental, Vision, and Prescription Drug Plan
• 401(K) with company match and discounted stock plan
• Long and Short-term Disability
• Flexible Spending Accounts; Healthcare Savings Account
• Life Insurance
• Career development opportunities within the company
• Tuition Assistance
• Rewarding work environment – Enjoy going to work every day!

• High School or GED required
• 1-5 years of experience in a similar position and/ or industry
• Proficient in Software applications
• Valid driver's license and use of an automobile required

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.

We believe that diversity and inclusion among our teammates is critical to our success.

At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skillset and experience with the best possible career path at UHS and our subsidiaries. During the recruitment process, no recruiter or employee will request financial or personal information (e.g., Social Security Number, credit card or bank information, etc.) from you via email. Our recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc.

If you suspect a fraudulent job posting or job-related email mentioning UHS or its subsidiaries, we encourage you to report such concerns to appropriate law enforcement. We encourage you to refer to legitimate UHS and UHS subsidiary career websites to verify job opportunities and not rely on unsolicited calls from recruiters.