What are the responsibilities and job description for the Production Manager position at Horizon Goodwill Industries?
Production Manager Role at Horizon Goodwill Industries
The Production Manager plays a critical role in ensuring the efficient operation of assigned retail stores, overseeing various processes including backroom operations, customer service, sales, merchandising, and pricing strategies.
Key Responsibilities:
- Supervise and manage daily store operations during the Store Manager's absence.
- Ensure seamless execution of backroom processes to maintain inventory control, donation processing, and supply chain management.
- Develop and implement effective sales strategies to drive revenue growth, optimize product displays, and enhance customer experience.
- Monitor and analyze sales data, market trends, and customer feedback to inform merchandise decisions and pricing strategies.
- Maintain strong relationships with customers, staff members, and external partners to foster a positive brand image and support community engagement initiatives.
Required Skills and Qualifications:
- Proven track record in retail management or production-related roles with excellent leadership and team management skills.
- Strong communication, problem-solving, and analytical skills with the ability to work effectively under pressure.
- Demonstrated ability to develop and execute business plans, set goals, and achieve targets in a fast-paced environment.
- Knowledge of retail operations, including sales, merchandising, and customer service principles.
- Ability to work independently and collaboratively as part of a team to drive results-oriented outcomes.
