What are the responsibilities and job description for the Front Desk Receptionist position at Horizon Family Medicine?
Overview
We are seeking a dedicated and professional Front Desk Receptionist to join our team. The ideal candidate will be the first point of contact for our clients and visitors, providing exceptional customer service while managing various administrative tasks. This role requires strong communication skills, attention to detail, and the ability to multitask in a fast-paced environment.
Duties
- Greet and assist clients and visitors in a friendly and professional manner.
- Manage incoming calls, emails, and inquiries efficiently.
- Perform data entry tasks accurately into our computer systems.
- Schedule appointments and maintain the front desk calendar.
- Handle office correspondence and maintain organized filing systems.
- Process payments and manage billing inquiries using QuickBooks or similar software.
- Ensure the front desk area is clean, organized, and welcoming at all times.
- Collaborate with other staff members to ensure smooth office operations.
- Provide support as a dental or medical receptionist when necessary, including patient check-in/check-out processes.
Requirements
- Proven experience as a Front Desk Receptionist or in a similar role is preferred.
- Strong computer literacy with proficiency in office software applications.
- Excellent customer service skills with the ability to communicate effectively with diverse clientele.
- Ability to perform data entry tasks with high accuracy and attention to detail.
- Previous experience as a dental or medical receptionist is advantageous but not mandatory.
- Strong organizational skills with the ability to prioritize tasks effectively in a busy environment.
Join us as we strive to provide outstanding service while fostering a welcoming atmosphere for our clients!
Job Types: Full-time, Part-time
Pay: $15.00 - $17.00 per hour
Benefits:
- Paid time off
- Retirement plan
Schedule:
- 10 hour shift
- 8 hour shift
Ability to Commute:
- Fort Gratiot Township, MI 48059 (Required)
Ability to Relocate:
- Fort Gratiot Township, MI 48059: Relocate before starting work (Required)
Work Location: In person
Salary : $15 - $17
