Walmart Account Manager - Omni Channel

Horizon Brands develops innovative Automotive Accessories, Consumer Electronics, and Home & Lifestyle Products focused on quality and value. As a leading automotive supplier to Walmart, our Bentonville-based team partners closely with Walmart to deliver best-in-class retail execution, omnichannel strategy, and data-driven category growth.

Learn more at: www.horizon-brands.com

We are currently seeking a Walmart Account Manager – Omni Channel to support and grow the Walmart business by owning day-to-day customer relationships, sales execution, and operational follow-through across Walmart in-store and Walmart.com. This role serves as the primary commercial point of contact for Walmart merchants and internal teams, ensuring customer commitments are executed accurately and on time. The position owns sales execution and customer delivery but does not own replenishment, forecasting, or supply execution.

Key Responsibilities

Sales Execution & Account Ownership

·      Own and deliver against assigned sales targets for the Walmart account

·      Support execution of customer growth plans across assortment, promotions, and omni-channel initiatives

·      Identify and communicate incremental sales opportunities to sales leadership

·      Execute pricing, promotional, and assortment actions as aligned with leadership direction

·      Prepare and support customer presentations, proposals, and line review materials

·      Monitor and analyze sales trends and performance (store and online)

·      Partner with Replenishment Manager for execution status and readiness updates

·      Provide clear updates and flag issues requiring leadership attention

Day to Day Merchant & Relationship Management

•        Act as the primary day-to-day commercial point of contact for Walmart merchant communication

•        Manage follow ups, timelines, and deliverables stemming from merchant discussions and requests

•        Prepare materials, updates, and action summaries for merchant meetings

•        Escalate items requiring pricing decisions, strategic direction, or executive input.

Execution Support

·      Translate customer strategies into actionable execution plans across:

o  Walmart In-store

o  Walmart.com

o  Omni-channel and Online-to-In Store initiatives)

·      Track readiness and execution of:

o  New item launches

o  Modular changes

o  Promotional activity

·      Ensure internal teams are aligned to Walmart’s OMNI timeline and expectations, and customer commitments.

Line Review & Initiative Support

·      Support line review preparation by:

o  Tracking action items and milestones

o  Coordinating cross-functional inputs

o  Ensuring timelines and deliverables are met

·      Maintain a single tracker for Walmart OMNI channel initiatives and action items

·      Surface risks, delays, and dependencies early and partner with internal teams on resolution

Success Measurements

·      Achievement of assigned sales targets

·      Accurate and timely execution of customer commitments

·      Quality and consistency of day-to-day Walmart merchant relationships

·      Improved organization, follow-up, and execution discipline.

·      Readiness to take on expanded commercial responsibility over time

Skills & Qualifications

·      Bachelor’s degree required or equivalent relevant experience

·      Minimum 5 years of experience in account management, sales, or a related role, preferably supporting Walmart or major omni-channel retailer

·      Working knowledge of Bentonville pace, processes, and merchant expectations

·      Strong organization, follow through, and prioritization skills

·      Demonstrated ability to develop and execute customer growth strategies

·      Clear communicator who understands when to escalate

·      Ability to influence cross-functional teams without direct authority

·      Experience with Scintilla, preferred. Proficient in Retail Link and Supplier One (required)

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other protected characteristics. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.