POSITION SUMMARY

As ambassadors of the Bank's culture of YES, our Project Coordinator serves as a trusted operational partner supporting the Executive Team, Deposit Relationship Bankers, Lenders, and branch operations. This highly collaborative position plays an integral role in delivering exceptional customer experiences by coordinating administrative activities, supporting customer onboarding and account servicing, and ensuring day-to-day operational needs are completed accurately and efficiently.

The ideal candidate is organized, adaptable, and service-oriented with exceptional attention to detail and the ability to manage competing priorities. This role requires professionalism, sound judgment, and the ability to handle highly confidential information with discretion while supporting multiple departments and leaders.

This position is based in our downtown Austin office and requires in-office presence.

WHAT WILL I DO?

Executive & Administrative Support

• Provide administrative support to members of the Executive Team as needed.
• Serve as backup to the Executive Assistant during planned and unplanned absences.
• Assist with scheduling, correspondence, document preparation, meeting coordination, and other administrative responsibilities.
• Handle highly confidential information with professionalism and discretion.

Customer & Relationship Support

• Assist executives with opening new accounts and servicing personal, business, and customer relationships.
• Support Deposit Relationship Bankers with account opening, account maintenance, customer follow-up, and portfolio administration.
• Assist customers with service requests while ensuring an exceptional customer experience.

Lending Support

• Provide administrative support to designated lenders.
• Assist with loan documentation, customer communication, file preparation, and other loan support activities.
• Coordinate with lending and operations teams to facilitate timely processing.

Reception & Office Support

• Serve as backup to the Receptionist by greeting customers, answering incoming calls, and directing visitors.
• Help maintain a welcoming and professional environment for customers and guests.
• Support general office operations and special projects as assigned.

Operational Excellence

• Collaborate across departments to improve efficiency and ensure seamless customer service.
• Maintain compliance with Bank policies, procedures, and regulatory requirements.
• Other duties as assigned and/or taken on.

AM I THE RIGHT FIT?

We are looking for professionals who thrive in a fast-paced environment, enjoy supporting others, and take pride in delivering exceptional service.

Required:

Preferred:

• Experience opening and servicing deposit accounts.
• Experience supporting commercial or business banking relationships.
• Experience with loan documentation or loan support.
• Experience supporting executive leadership.
• Knowledge of banking systems and digital banking platforms.

why horizon?

We’re not just your ordinary bank - we have something special here at Horizon. Our charter dates back to 1905, giving us over a century of experience serving Central Texas. We pride ourselves on creating lifelong customer relationships and business partnerships and have a reputation for an unwavering commitment to our teams, our communities, and our customers.

Thanks to our diverse, energetic team, Horizon continues to grow and succeed:

• #1 locally owned bank according to Austin Business Journal 2020 Power Rankings.
• Top 40 community banks nationwide by S&P Global Market Intelligence.
• 2024 top 10 community bank according to American Bankers Association.
• 2020 & 2021 Thriving Together recipient for outstanding company Wellness Program. Learn more about our benefit package below!

We’re proud of where our teams have gotten us and can’t wait to see where you will take us next!

WHAT DOES IT MEAN TO BE ON THE HORIZON TEAM?

Our commitment to our employees goes beyond base pay—it includes the tangible things like salary, benefits, and special employee programs such as training & development, wellness, and flexible sick time. Equally important are the intangible factors like challenging work, a community focused mindset, and the opportunity to grow professionally. We do not hire resources; we invest in people.

Benefits available to you include: 

INTERESTED?

This is a great opportunity to join a successful and growing organization. If you think that you could be the perfect fit, please apply now. Submit your resume and contact information for consideration.

Good luck and we look forward to hearing from you!

At Horizon Bank, we rely on diversity of culture and thought to deliver on our goals. To ensure this we seek talented, qualified people for all of our career opportunities, regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, veteran status, or any other protected classification under federal, state and/or local laws. Horizon Bank is proud to be an Equal Employment Opportunity/Affirmative Action Employer.