Centralized Load Plan Agent

Company Horizon Air

The Team

Our close-knit flight operations team orchestrates the daily operations of our airline, creating an airline people love from behind the scenes. Whether you’re new to the industry or a seasoned pro, you’ll use your expertise to create the situations that make guest experiences as safe and enjoyable as possible. You’ll be at the heart of how our airlines will achieve its goals and enjoy the opportunities you’ll have to create a long and satisfying career with us.

Role Summary

The Central Load Planning Agent is responsible for overseeing the Load Planning and Weight and Balance process for all Horizon Air flights in accordance with FAA regulations, department processes and procedures, and company policies.

Key Duties

• Support station agents and flight crews for pre-departure load planning and load close-out process
• Provide expertise on the weight and balance system, load planning process, and aircraft loading policies and procedures
• Interface with other System Operations Control (SOC) personnel to maximize payload and mitigate load planning issues
• Monitor system alerts and communicate issues to SOC personnel, flight crews or station agents (e.g. need to reseat passengers, payload limitations or restrictions, need for ballast, etc.)
• Monitor automated system data feeds and assist in reporting, troubleshooting, and resolving issues
• Monitor irregular operations and communicate with dispatcher and station agents in a timely manner
• Provide oversight and manual manipulation of flights that are not automatically processed by the weight and balance system
• Monitor the fuel ordering process. Ensure fuel slips are generated by the system, communicate revisions to stations, and provide manual manipulation when necessary
• Report irregularities or safety issues
• Other duties as assigned
  
  

Required

Job-Specific Experience, Education & Skills

• Strong commitment to deliver outstanding customer service to our crew members and other internal customers.
• 1 year of station, operations, and/or aircraft loading experience.
• Strong written and verbal communication skills.
• Ability to identify and resolve critical issues.
• Ability to work a variety of shifts including nights, weekends, and holidays.
• Ability to work in a fast-paced environment and prioritize tasks.
• Ability to work in a team environment and communicate with other workgroups.
• Ability to communicate in English.
• High School Diploma or equivalent.
• Minimum age of 18.
• Must be authorized to work in the U.S.
  
  

Preferred

• Associates Degree in Aviation or Business.
• Knowledge of aircraft loading principles and weight and balance concepts.
• Experience with Smart4Aviation, Sabre/IMAGE, Visops or Gatesheet, FOGS, and Office 365.
  
  

Job-Specific Leadership Expectations

Embody our values to own safety, do the right thing, be caring and kind, and deliver performance.

Starting Rate

USD $22.16/Hr.

Total Rewards

Alaska Airlines, Hawaiian Airlines and Horizon Air pay and benefits can vary by company, location, number of regularly scheduled hours worked, length of employment, and employment status.

• Free stand-by travel privileges on Alaska Airlines, Hawaiian Airlines & Horizon Air
• Comprehensive well-being programs including medical, dental and vision benefits
• Generous 401k match program
• Quarterly and annual bonus plans
• Generous holiday and paid time off
  
  

For more information about Alaska/Hawaiian/Horizon Total Rewards please visit our career site and view benefits.

Regulatory Information

Equal Employment Opportunity Policy Statement

It is the policy of Alaska Airlines, Hawaiian Airlines and Horizon Air to comply with all applicable federal, state and local laws governing nondiscrimination in employment and to ensure equal opportunity in all terms, conditions, and benefits of employment or potential employment.

We also prohibit discrimination and harassment against any employee or applicant for employment because of race, color, religion, sex, national origin, age, disability, veteran status, genetic information and other legally protected categories.

We have established an EEO Compliance Program under Section 503 of the Rehabilitation Act of 1973 (“Section 503”) and the Vietnam Era Veteran’s Readjustment Assistance Act of 1974 (“VEVRAA”). All applicants and employees are treated without regard to their race, color, religion, sex, national origin, disability or protected veteran status. In addition, we have established an audit and reporting system to allow for effective measurement of its equal employment opportunity activities.

To Implement This Policy, We Will

• Recruit, hire, train and promote qualified persons in all job titles, without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information and any other legally protected categories;
• Ensure that employment decisions are based only on valid job requirements; and
• Ensure that all personnel actions and employment activities such as compensation, benefits, promotions, layoffs, return from layoff, Alaska Airlines, Hawaiian Airlines and Horizon Air sponsored programs, and tuition assistance will be administered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information and other legally protected categories.
  
  

Employees and applicants for employment will not be subjected to harassment, intimidation, threats, coercion or discrimination because they have engaged or may engage in (1) filing a complaint, (2) opposing any act or practice made unlawful by, or exercising any other right protected by, any Federal, State or local law requiring equal opportunity, including Section 503 and the equal opportunity provisions of VEVRAA, or (3) assisting or participating in any investigation, compliance evaluation, hearing, or any other activity related to the administration of any Federal, State or local law requiring equal opportunity, including Section 503 and the equal opportunity provisions of VEVRAA.

Government Contractor & Department of Transportation (DOT) Regulations

Alaska Airlines, Hawaiian Airlines & Horizon Air are regulated by the Department of Transportation (DOT – regulations, 49 CFR part 40) and all applicants are advised that post-offer and/or pre-employment drug testing will be conducted to determine the presence of marijuana, cocaine, opioids, phencyclidine (PCP) and amphetamines or a metabolite of these drugs prior to any offer or employment or transfer into a safety-sensitive position. Failure to submit to testing or positive indications of drug use will render the applicant ineligible for employment with Alaska Airlines/Hawaiian Airlines/Horizon Air and any employment offer will be withdrawn.

Apply by 7:00 PM Pacific Time on

12/16/2025

Apply by 7:00 PM Pacific Time on

Employment Type Full-Time

FLSA Status Non-Exempt

Regular/Temporary Regular