What are the responsibilities and job description for the Domestic Logistics Coordinator position at Horizon Air Freight?
Location:
This role is based in Inwood, NY
Overview:
This position assists the Manager in the domestic logistics operations including truck, air, and occasionally courier and hand carry/deliver. Reports exceptions and requests assistance from the Manager and other Horizon employees as needed in daily operations.
Key Responsibilities:
At the direction of the Manager processes requests for freight movement directly from customers and/or internal Horizon departments
Coordinates specific shipments from point to point in the United States
With the guidance of the Manager selects carriers and routing for domestic shipments including contacting airlines for information
Calculates volume weight and dimensions in both the metric and imperial system of measurement (feet, inches, pounds, ounces, etc.)
Calculates shipping costs, determines timing and provides that information to requestor
Coordinates with agents at the direction of the Manager
Is to become familiar with HAZMAT handling procedures and necessary paperwork
Certifies for HAZMAT Class B license
Coordinates with peers in Logistics, Warehousing, Customs, IT and other internal departments
Assists in the development and documentation of departmental policies and procedures for the Domestic Department at the direction of the Manager
Handles client customer service requests including billing enquiries via e-mail and phone for shipments as needed
Other projects as assigned
The Ideal Candidate:
1-3 years or more of experience in a similar or related position managing the logistics of domestic shipments
Able to convey information clearly verbally and in writing
Demonstrated knowledge of domestic and/or international shipping regulations
Knowledge of dangerous goods handling (HAZMAT) - Certification a plus
Organizational skills and the ability to multitask
Demonstrated computer literacy including e-mail and the Microsoft Suite of products
Passion for delivering quality customer service