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Commercial Insurance Account Manager

Horgan Insurance
Barnstable, MA Full Time
POSTED ON 4/1/2026
AVAILABLE BEFORE 5/31/2026

Job Overview
We are seeking a dynamic and proactive Commercial Insurance Account Manager to join our team! In this vital role, you will be the primary point of contact for clients, managing their insurance portfolios with enthusiasm and expertise. Your energetic approach will help build strong relationships, identify client needs, and deliver tailored insurance solutions that protect their businesses and assets. This position offers an exciting opportunity to leverage your sales skills, communication talents, and industry knowledge to drive growth and customer satisfaction. If you thrive in a fast-paced environment and are passionate about delivering exceptional service, we want to hear from you!

Responsibilities

  • Develop and maintain strong relationships with commercial clients through outside sales efforts, ensuring their insurance needs are fully understood and met.
  • Conduct thorough analysis of client portfolios to identify coverage gaps and recommend appropriate insurance products.
  • Negotiate policy terms, premiums, and coverage options with clients and insurance providers to secure the best possible outcomes.
  • Manage sales administration tasks such as processing quotes, policy renewals, endorsements, and documentation updates efficiently.
  • Collaborate with marketing teams to promote our insurance services through telemarketing campaigns, community outreach, or multilingual communication strategies.
  • Provide excellent customer service by addressing client inquiries promptly and resolving issues effectively.
  • Assist with benefits administration for clients’ employee benefits packages when applicable, ensuring compliance with industry standards such as HIPAA regulations.

Qualifications

  • Proven experience in outside sales or retail sales within the insurance industry or related fields.
  • Strong negotiation skills coupled with excellent communication abilities in multiple languages; bilingual proficiency is highly desirable.
  • Demonstrated analysis skills for assessing client needs and designing customized insurance solutions.
  • Familiarity with sales administration processes including quoting, policy management, and documentation.
  • Knowledge of marketing techniques such as telemarketing or digital outreach to expand client base.
  • Exceptional customer service skills with a proactive attitude toward client engagement and retention.
  • Ability to work effectively in a team environment while managing multiple priorities independently. Join us to make a meaningful impact by helping clients safeguard their futures! We value energetic professionals who are eager to grow their careers in a supportive environment that emphasizes innovation, collaboration, and excellence in service delivery.

Pay: $57,489.94 - $80,000.00 per year

Benefits:

  • 401(k)
  • 401(k) matching
  • Health insurance
  • Paid time off

Work Location: In person

Salary : $57,490 - $80,000

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