What are the responsibilities and job description for the Inside Sales Specialist position at Horeca Store?
About the Role:
We are looking for a dynamic and driven Inside Sales & Channel Development Representative to join our team at Rapid Supplies. You’ll own the complete sales cycle remotely — from lead generation to order fulfillment — for commercial restaurant and hotel equipment. This role involves prospecting, building strong customer relationships, driving sales growth, and expanding our distributor network across the U.S.
Key Responsibilities:
1. Lead Generation & Prospecting
- Identify and reach out to potential customers (hotels, restaurants, distributors).
- Conduct daily outbound calls, emails, and LinkedIn outreach to schedule qualified meetings.
- Maintain an organized sales pipeline and accurate records in the CRM system.
2. Sales Execution
- Understand customer needs and present suitable product solutions.
- Prepare and share ROI or value-based one-pagers to support buying decisions.
- Convert leads into sales through remote meetings, demos, and negotiations.
- Process purchase orders and coordinate with the operations team for timely delivery.
3. Customer Success & Relationship Management
- Conduct regular follow-ups and post-sales check-ins to ensure satisfaction.
- Address issues promptly and maintain excellent communication with customers.
- Drive reorders, renewals, and cross-selling opportunities.
4. Channel Development
- Identify and recruit new dealers/distributors in untapped regions.
- Negotiate pricing, targets, and payment terms.
- Train new distributors through online onboarding sessions and monthly reviews.
Qualifications:
- Proven experience in B2B inside sales (preferably in foodservice, hospitality, or equipment industries).
- Strong communication and negotiation skills with a customer-first attitude.
- Proficiency in CRM tools, MS Office, and virtual meeting platforms.
- Self-motivated, target-oriented, and comfortable working independently.
- Familiarity with distributor or dealer networks is a plus.
Why Join Us:
- 100% remote role with global exposure.
- Competitive compensation and performance-based incentives.
- Opportunity to build strong relationships with leading hotel and restaurant brands.
- Work in a fast-growing, collaborative, and professional environment.