Commercial Lines Insurance Account Manager

Would you like to work for a family-owned business that has been a part of the community for over 60 years? If you enjoy interacting with people, providing outstanding customer service and are looking for a rewarding position, Hopp Insurance may be the right place for you!

Insurance experience, while desired, is not required. We are willing to train and assist the right candidate in obtaining their insurance license.

Responsibilities:

• Provide excellent customer service to our valued clients via phone, email, and in person.
• Provide knowledgeable answers to questions about product, pricing, and availability.
• Assist co-workers with servicing new and existing accounts.
• Prepare Household Reviews for current clients and find cross-sell opportunities when applicable.
• Focus on Agency Retention by establishing long-lasting loyal relationships.
• Data entry in various platforms
• Other duties as assigned.

Qualifications:

• At least 3 years of relevant work experience.
• Excellent phone etiquette and verbal, written, and interpersonal skills.
• Ability to tactfully handle stressful and demanding situations.
• Good analytical, organizational and problem-solving skills.
• Strong attention to detail.
• Proficiency with computers and office equipment.
• Discretion and integrity in maintaining confidentiality.
• Ability to work independently, as well as part of a team.

Full-time position available

We offer: Full-time employee benefits.

• Simple IRA
• Simple IRA matching contribution
• Health insurance
• Dental Insurance
• Paid time off
• Paid training
• HRA - Health reimbursement account - up to $2,150 per year.
• Costco Card
• Generous Holiday schedule
• Business casual dress

Schedule:

• Day shift
• Monday to Friday
• Open 8:30am-5:30pm
• No nights
• No weekends
• Work Location: One location