Human Resources Generalist

This role is best suited for someone who: works independently and prioritizes well without close oversight; is genuinely comfortable with technology and eager to learn new systems; enjoys building and documenting their own processes (SOPs, training videos) rather than just following existing ones; and brings a problem-solving, growth-oriented mindset to a fast-changing HR environment while staying focused on service to employees.

QUALIFICATIONS

The ideal candidate must have a high school diploma or GED, with a Bachelor's Degree in human resources, business, or a related field preferred. A minimum of 2–5 years of Human Resources experience is preferred, ideally in a Generalist role supporting multiple HR functions. The candidate should possess excellent communication, organizational, and interpersonal skills, along with a friendly and professional demeanor that reflects a strong customer/employee-centric mindset.

Technology proficiency is a must for this role. The candidate must be proficient in Microsoft Office Suite (Word, Excel, and PowerPoint), email systems, and general office software, and must be able to learn, navigate, and maintain HR information systems, including MUNIS (or comparable HRIS/ERP platforms), Position Control, the Applicant Tracking System, and other online HR systems. The candidate should understand — or be willing to learn — how these systems connect and share data with one another, so that information stays accurate and consistent across platforms.

This role also requires the ability to learn, create, and update Standard Operating Procedure (SOP) documents and instructional videos, both for employees and for the generalist's own areas of responsibility, so that HR processes are well-documented, repeatable, and easy to hand off or reference.

The successful candidate must be able to work independently, prioritize competing tasks, and manage multiple deadlines with minimal supervision. Strong problem-solving skills and sound judgment are essential, as is a genuine commitment to continuous growth as the needs of the department and those it serves continue to evolve. The candidate must have the ability to maintain confidentiality, handle sensitive information, and exercise discretion at all times. Working knowledge of employment laws and HR best practices (including FMLA, COBRA, and other applicable regulations) is expected, with a commitment to staying current as laws and policies change.

DESCRIPTION

The Human Resources Generalist – Employee Support & Operations provides professional-level support across critical HR functions, with a primary focus on onboarding coordination, employee transactions, systems maintenance, policy guidance, and service delivery. This role ensures employees are welcomed, informed, and accurately processed throughout their employment journey, and that the technology systems supporting HR operations remain accurate, current, and well-documented.

The generalist manages onboarding logistics, maintains digital records and Position Control, updates the employee HRIS database, processes tuition reimbursements and invoices, builds and maintains SOP documentation and training videos, and provides guidance to staff on various HR-related matters.

This position also assists administrators in interpreting laws, policies, and regulations related to human resources management; monitors employee evaluation systems; assists in proposing, writing, and revising HR policies and regulations; and supports the use of human resources metrics to inform decision-making. The generalist plays a vital role in the planning, organizing, and ongoing development and maintenance of Human Resources programs for the Division, including recruitment, staffing, pre-employment background checks, new employee onboarding, employee evaluation support, staff training, and other assigned areas. (May not include all duties performed)

Onboarding & Employee Records

• Set up new employees in HR systems and manage pre-employment and onboarding documentation from start to finish
• Maintain accurate employee records and digital personnel files using HRIS and document management systems
• Learn about an assist with all aspects of the onboarding process for new employees, including electronic and verbal communication, documentation, and scheduling
• Maintain and update Position Control, the employee HRIS database, and other HR-related online systems, ensuring accuracy across connected platforms

Systems, Data & Documentation

• Process personnel actions (e.g., new hires, transfers, promotions, resignations, retirements, salary adjustments, classification changes) in MUNIS and other HR systems, in compliance with policy
• Learn, create, and maintain Standard Operating Procedure documents and training videos for HR processes, for both employees and the generalist's own work
• Employ human resources metrics and generate reports to support audits, compliance, and leadership decision-making
• Manage Updates to the Applicant Tracking Systems
• Maintain and update employee records and ensure the proper processing of personnel changes affecting payroll

Policy, Compliance & Employee Relations

• Assist administrators in interpreting laws, policies, and regulations related to human resources management
• Assist in proposing, writing, and revising HR policies and regulations
• Monitor employee evaluation systems and assist with related reporting and communication to department leaders
• Uphold strict confidentiality and ensure all work adheres to applicable policies, procedures, and legal guidelines

Collaboration & Ways of Working

• Collaborate with HR colleagues to ensure consistent service delivery and continuous improvement
• Work independently, prioritizing multiple ongoing responsibilities and time-sensitive requests
• Perform other related duties as assigned

SUPERVISION
The Human Resources Generalist works under the supervision of the Director of Human Resources, in conjunction with other HR administrators, and may serve as a liaison to other departments or vendors on matters related to employee onboarding, systems and data accuracy, and service quality.

WORK CONDITIONS
This position functions primarily in a professional office setting and requires daily use of technology, including HRIS platforms, Position Control, MUNIS, email, Google, and Microsoft Office Suite. Regular interactions with staff, administrators, and external agencies are expected. Work may involve extended screen time, document handling, and occasional lifting of materials up to 20 pounds. The generalist must be able to work independently, balance ongoing responsibilities with immediate needs as they arise, prioritize competing demands, and maintain professionalism during high-pressure or time-sensitive situations. Travel to schools or event sites may occasionally be required.

CONTRACT LENGTH
12-month position

FLSA STATUS
Non-exempt

Salary : $52,024 - $82,509