What are the responsibilities and job description for the Collector position at HopeSouth Credit Union?
Company Overview
HopeSouth FCU is a member-owned financial cooperative and Community Development Financial Institution dedicated to serving the financial needs of its community. With strong roots in Abbeville & Greenwood Counties, our mission is to provide members with a secure and hopeful financial future through accessible banking products and services.
Position Purpose:
Responsible for the control of late and/or delinquent loan accounts and
pending late payment reminders. Make follow up telephone calls on
delinquent loan accounts and maintain accurate records on delinquent loan
accounts. Optimize collections on accounts while balancing the goodwill of
members with the overall business interests of the credit union
Job Responsibilities:
- Monitor payments for late and/or delinquency status. Follow up on delinquent, high-balance,
- and overdue credit balance accounts by phone and/or letter. Ensure professional interface
- with members.
- Contact high balance and/or delinquent members by telephone and mail to identify the
- reasons for balance or delinquency, and assist them in developing plans to bring accounts to a
- current status. Develop workout plans and collect on overdue accounts wherever possible.
- Notify co-signers regarding status of delinquent accounts.
- Update files and system accounts via the credit union’s delinquent loan recovery system.
- Secure credit bureau reports. Skip trace on loan accounts. Maintain accurate data for
- repossession log, bankruptcy files, charge-off list, etc.
- Research payroll deductions, tops, starts, and changes as they may affect the status of a loan
- repayment.
- Assist members with delinquent real-estate loans to resolve delinquency.
- Determine when to compromise and settle balances and when to initiate foreclosure or
- repossession proceedings.
- Determine when loan collateral should be repossessed, and serve as liaison with attorneys or
- agencies in handling repossession of collateral.
- File all claims, attend hearings, and coordinate with trustees for all bankruptcy filings.
- Investigate and correct discrepancies in loan applications and credit bureau reports.
Join us as a Collector where your proactive approach, attention to detail, and commitment to compliance will help strengthen our community’s financial stability. We’re dedicated to supporting your growth as you help others achieve their financial goals!
Pay: $40,880.00 - $46,650.00 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Paid training
- Vision insurance
Work Location: In person
Salary : $40,880 - $46,650