What are the responsibilities and job description for the Community Navigator position at HopePHL?
Community Navigator
Classification: Exempt
Reports to: Director, Emergency and Transitional Housing
Department: Safety Network
JOB SCHEDULE: Full Time in-person
JOB DESCRIPTION
About HopePHL™
HopePHL is the result of the joining of People’s Emergency Center (PEC) and Youth Service, Inc. (YSI) in January 2023. Together, we achieve a greater impact in Philadelphia. HopePHL inspires Philadelphia's children, youth, families, and communities to thrive by providing housing, advocacy, and trauma-responsive social services designed to promote equity, resilience, autonomy, and well-being. We are looking for vibrant and compassionate people to join our team! Learn more at www.hopephl.org.
Summary:
Essential Duties and Responsibilities:
- Conduct outreach to connect and refer young adults experiencing housing insecurity with appropriate services.
- Collaborate with street outreach teams and other service providers to ensure young adults are matched and linked to appropriate services.
- Complete young adult entry assessments.
- Refer and connect young adults to emergency housing, i.e., Pride housing.
- Conduct outreach and coordinate community engagement sessions through the year.
- Refer and connect young adults to workforce development programs and/or education programs.
- Explore innovative resources to enhance program operations.
- Link young adults to emergency resources.
- Input required data in HMIS and CEA-BHRS.
- Maintain documentation on outcomes as defined by program description.
- Represent the agency at applicable meetings, as requested.
- Adhere to the agency code of ethics.
- Develop and sustain a resource list for participant needs.
Competencies:
- Must be at least 21 years of age.
- Temperament to work with participants who have experienced housing insecurity.
- Reliable and flexible with work schedule.
- Ability to communicate effectively.
- Acceptable Child Abuse Clearance, FBI Clearance, Criminal Investigation Report and health assessment with a TB screening
Required Education and Experience:
- High school diploma or general education equivalent
- 1- 2 years of work experience with young adults, preferred
Work Environment:
This position is an in-person, weekday assignment. Travel to off-site locations within the Philadelphia area will be required. The candidate for this position will routinely use computers, photocopiers, filing cabinets and other standard office equipment.
Physical Demands:
While performing the duties of this job, the employee is frequently required to sit, talk and hear. The employee is occasionally required to walk, use hands and fingers to feel, handle, or operate objects or controls; and reach with hands and arms. The employee must occasionally lift and/or move up to 30 pounds.
Other Duties:
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
HopePHL is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, and veteran or disability status.
Job Type: Full-time
Benefits:
- 401(k)
- Dental insurance
- Employee assistance program
- Flexible schedule
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
License/Certification:
- Driver's License (Preferred)
Work Location: In person