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Substance Use Disorder Case Manager

HopeBridge Recovery
Cleveland, OH Full Time
POSTED ON 1/3/2026
AVAILABLE BEFORE 4/24/2026

Position Summary

HopeBridge Recovery is seeking a compassionate and motivated Case Manager to support clients throughout their recovery journey. The Case Manager plays a vital role in coordinating care, assisting with discharge planning, and connecting clients to essential community resources that promote long-term stability and independence. This position serves as a bridge between clients and service providers, ensuring continuity of care and a seamless treatment experience.

Core Responsibilities

Assessment and Care Planning

  • Conduct comprehensive assessments to identify clients’ clinical, social, vocational, and housing needs.
  • Participate in the development of the individualized treatment, recovery, and discharge plans in collaboration with the clinical team and the client.

Care Coordination

  • Coordinate services among internal and external providers to ensure continuity of care and smooth transitions between levels of treatment.
  • Assist clients with connecting to next levels of care, outpatient services, and ongoing support programs.

Discharge Planning & Continuity of Care

  • Support clients with discharge planning, ensuring follow-up appointments, services, and resources are in place.
  • Ensure continuation of services post-discharge to reduce relapse risk and promote stability.

Resource Navigation & Advocacy

  • Assist clients with job searches, resume support, and employment resources.
  • Support applications for benefits such as SNAP, SSDI, Medicaid, and other public assistance programs.
  • Assist clients with obtaining or applying for housing and other basic needs.
  • Advocate on behalf of clients to access appropriate community resources.

Progress Monitoring

  • Monitor client progress toward goals and adjust care plans as needed in collaboration with the treatment team.
  • Provide ongoing support to help clients sustain independence and recovery.

Documentation and Compliance

  • Maintain accurate, timely, and confidential documentation in compliance with program policies, state regulations, and ethical standards.

Crisis Intervention

  • Provide immediate support during client crises and coordinate emergency or higher-level services when necessary.

Psychoeducation and Support

  • Educate clients and families on mental health and substance use conditions, coping strategies, and recovery tools.
  • Provide guidance and support throughout treatment and discharge planning.

Collaboration

  • Participate in multidisciplinary team meetings.
  • Communicate and collaborate effectively with clinicians, providers, and community partners.

Qualifications and Skills

Certification/Licensure

  • Must hold appropriate certification and/or licensure, (i.e. QMHS, SWA, LSW, LPC, or higher).

Education

  • Minimum of a Bachelor’s degree preferred in social work, behavioral health, or a related field.

Experience

  • Three (3) years of prior experience in behavioral health, substance use treatment, or social services preferred.

Skills and Competencies

  • Strong communication, organizational, and problem-solving skills.
  • Knowledge of community resources related to housing, employment, benefits, and healthcare.
  • Computer proficiency and ability to maintain accurate electronic records.
  • Empathy, professionalism, and ability to maintain confidentiality and appropriate boundaries.
  • Ability to work independently and as part of a collaborative team.

Why Join HopeBridge Recovery

At HopeBridge Recovery, we are committed to empowering individuals on their path to healing and independence. Our team values compassion, collaboration, and excellence in care. Join us in making a meaningful difference in the lives of those we serve.

Job Type: Full-time

Pay: $20.00 - $25.00 per hour

Expected hours: 40 per week

Benefits:

  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

Work Location: In person

Salary : $20 - $25

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