What are the responsibilities and job description for the Front Desk Associate position at Hope Urgent Care?
Job Overview
We are seeking a busy urgent care seeking to add a part-time Front Desk Associate. The ideal candidate will be the first point of contact for our guests, providing exceptional customer service and ensuring a welcoming atmosphere. This role requires strong communication skills, attention to detail, and the ability to handle various tasks efficiently in a fast-paced environment. This position requires at least one year of previous medical office experience. We are open 7 days a week, 365 days a year from 10am until 10pm.
If interested in this position, please email your resume to: hopeurgentcaredavisonrecords@gmail.com
Duties
- Greet guests upon arrival with a warm and friendly demeanor, ensuring a positive first impression.
- Manage check-in and check-out processes efficiently, including handling co-pays and processing payments.
- Verify patient information is accurate and up to date
- Verify patient insurance information
- Answer multi-line phone system
Experience
- Previous experience in front desk in a medical setting is preferred
- Familiar with All-Scripts EHR system a plus
- Strong phone etiquette and excellent communication skills are essential for effective patient relations.
- Must be knowledgeable in how to operate a computer
If interested, please submit a copy of your resume: hopeurgentcaredavisonrecords@gmail.com
Job Type: Part-time
Pay: From $14.50 per hour
Work Location: In person
Salary : $15