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Unit Coordinator

Hope Senior Home Care
Dedham, MA Full Time
POSTED ON 11/25/2025 CLOSED ON 12/17/2025

What are the responsibilities and job description for the Unit Coordinator position at Hope Senior Home Care?

Job Description

Position Summary

Perform diversified general clerical, secretarial, and receptionist duties according to established policies and guidelines, working under supervision of the DON. Demonstrate a strong commitment to the philosophy and goals of the unit and the HSL.

Core Competencies

  • Communicate with residents, families, visitors and other health professionals in a manner that conveys respect, caring and sensitivity
  • Maintain confidentiality of resident and unit information
  • Prioritize work, and provide prompt, efficient service
  • Answer telephone, screen calls, take and relay messages. Pick up and deliver mail to Nursing unit, screen resident's mail and refer to appropriate person as necessary. Act as unit receptionist; refer visitors, family or staff to the appropriate person or place for information or direction

Position Responsibilities

  • Prepare correspondence and reports. Order supplies in a cost effective manner
  • Perform daily clerical duties as required and requested, i.e., develop and/or edit data and perform data entry; use computer skills to prepare reports, draft memos, and compose unit meeting minutes
  • Review information on resident records to ensure completeness and accuracy, keep files current according to established guidelines
  • Coordinate appointments for residents, unit meetings, and other unit activities
  • Responsible for in the staff scheduling process in conjunction with the Director of Nursing
  • Assist with staffing/payroll and enter electronic time sheets/time changes
  • Assist with unit educational activities, i.e., orientation of new staff, preparation of educational materials, training of designated staff in computer skills
  • Adhere to established departmental policies, procedures, and objectives
  • Participate in educational programs, unit meetings, and quality improvement programs
  • Exemplify professionalism and exhibit values, which contribute to the achievement of the mission of the HSL
  • Perform other related duties as required or directed

Qualifications

  • High School or equivalent plus post high school specialized training
  • Secretarial/clerical skills including knowledge of pertinent computer applications and medical terminology
  • Previous secretarial experience desired
  • Annual attendance at hazards communication, infection control, fire safety and elder abuse education programs

Working Conditions and Physical Demands

  • Contact with residents under a wide variety of circumstances, which may include exposure to unpleasant odors, sights, and sounds
  • Push occupied wheel chairs on flat surfaces, and up/down ramp up to 50 lbs
  • Gloves and masks worn occasionally
  • Standing, walking, and sitting
  • Lifting supplies and equipment up to 50 lbs
  • Some reaching, stooping, squatting, bending, kneeling and crouching

Remote Type

On-site

Hebrew SeniorLife is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Salary.com Estimation for Unit Coordinator in Dedham, MA
$42,369 to $53,459
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