Receptionist/Administrative Assistant

Receptionist – Part-Time

Hope Resource Center | Bedford, Indiana
$15.00 per hour | Approximately 30 hours per week | In-Person

Hope Resource Center is seeking a friendly, dependable, compassionate, and ministry-minded Receptionist to join our team in Bedford, Indiana.

The Receptionist serves as the first point of contact and first impression of Hope Resource Center for clients, visitors, volunteers, and callers. We are looking for someone who loves people, communicates well, is organized and dependable, and desires to serve women, men, and families through a Christ-centered ministry.

This is an in-person, part-time, non-exempt position.

Schedule

The regular work schedule is:

• Monday: 9:00 AM–5:00 PM
• Wednesday: 9:00 AM–5:00 PM
• Thursday: 10:00 AM–7:00 PM
• Friday: 10:00 AM–2:00 PM
• Occasional Saturday shifts as scheduled

Approximately 30 hours per week. Reliable attendance and punctuality are essential for this position.

Pay

$15.00 per hour

Job Summary

The Receptionist is responsible for creating a warm, welcoming, professional, and compassionate environment for everyone who contacts or visits Hope Resource Center.

This position includes front-desk responsibilities, answering phones, scheduling appointments, assisting clients with paperwork, performing administrative duties, maintaining client confidentiality, assisting with material resources, and supporting the day-to-day operations of the center.

Because Hope Resource Center is a Christian pregnancy care center, this is a ministry-focused position. The ideal candidate will have a heart for serving others and a desire to represent Jesus Christ with grace, compassion, integrity, and professionalism.

Primary Responsibilities

• Greet clients, visitors, volunteers, and guests in a warm and professional manner.
• Answer incoming phone calls and route calls appropriately.
• Schedule client appointments according to center guidelines and procedures.
• Provide general information about Hope Resource Center and its services.
• Assist clients with intake forms and other required paperwork.
• Communicate client questions, concerns, and needs to the appropriate staff member.
• Maintain strict confidentiality of client information and center activities.
• Enter and maintain information accurately in the center's computer and client management systems.
• Perform general clerical duties, including email, data entry, printing, copying, scanning, filing, and preparing paperwork.
• Maintain a clean, organized, and welcoming reception area.
• Assist with stocking, organizing, and distributing material assistance according to center policies.
• Complete assigned opening and closing procedures.
• Follow center safety and security procedures.
• Work cooperatively with nurses, advocates, case managers, administrative staff, volunteers, and leadership.
• Attend required staff meetings and training sessions.
• Assist with classes, special events, and other ministry activities as needed.
• Maintain appropriate professional boundaries and refer medical, legal, or other questions outside the scope of the position to qualified staff.
• Perform other duties as assigned by the Executive Director or designated supervisor.

Qualifications

Applicants should:

• Be a committed Christian who demonstrates a personal relationship with Jesus Christ as Savior and Lord.
• Exhibit a strong commitment and dedication to the pro-life position and sexual purity.
• Agree with and be willing to uphold Hope Resource Center's Statement of Faith, mission, values, policies, and procedures.
• Have a genuine desire to serve women, men, children, and families with compassion and respect.
• Be dependable, punctual, trustworthy, and committed to the ministry of Hope Resource Center.
• Have excellent interpersonal and communication skills.
• Have a friendly, professional, and clearly understood speaking voice.
• Be able to remain calm, compassionate, and professional when working with individuals who may be experiencing stressful or emotional circumstances.
• Maintain strict confidentiality.
• Be organized and detail-oriented and able to manage multiple responsibilities.
• Be comfortable using computers and common office technology.
• Have basic proficiency with email, word processing, data entry, printing, scanning, and other routine office functions.
• Be able to work independently while also functioning well as part of a team.
• Be willing to complete all required receptionist, confidentiality, safety, and ministry training.
• Be willing to work occasional Saturday shifts and assist with special events when needed.

Preferred Experience

Previous experience in any of the following is helpful but not required:

• Receptionist or front-desk work
• Administrative or clerical work
• Customer service
• Medical office or healthcare setting
• Church, nonprofit, or ministry environment
• Scheduling or client management software

Physical Requirements

The employee must be able to perform the essential functions of the position, with or without reasonable accommodation. Duties may include sitting and working at a computer for extended periods; standing and walking throughout the center; reaching, bending, filing, and organizing supplies; and occasionally lifting and carrying boxes or containers of material assistance.

Ministry Expectations

Hope Resource Center is a Christian pregnancy care center. Employees are expected to support and uphold the Christian mission, Statement of Faith, values, policies, and standards of conduct of the organization.

The Receptionist should represent Jesus Christ and Hope Resource Center with grace, integrity, compassion, professionalism, and respect and treat every person who enters our center with dignity and kindness.

Applicants should be prepared to discuss their Christian faith, commitment to the pro-life mission, and willingness to uphold Hope Resource Center's Statement of Faith.

How to Apply

Please submit a current resume through this job posting.

Qualified candidates may be asked to provide professional and/or ministry references and complete additional steps in Hope Resource Center's interview and hiring process.

Hope Resource Center
717 Lincoln Ave., Suite G
Bedford, IN 47421
812-275-2827

Applications will be accepted until the position is filled.

We are looking for someone who sees this position as more than answering phones and managing a front desk. The Receptionist has the opportunity to help every person who contacts Hope Resource Center feel welcomed, valued, respected, and cared for from the very first interaction.

Pay: From $15.00 per hour

Expected hours: 28.0 – 34.0 per week

Work Location: In person

Salary : $15