What are the responsibilities and job description for the Shelter Case Manager - 2nd Shift 2pm-10pm position at Hope of East Central Illinois?
Come join our team as a Shelter Case Manager! This is a full-time position, from 2pm-10pm, Monday-Friday.
Job Description: Exempt. Full-time position. Position is primarily responsible for advocacy, case management and counseling for shelter clients and their dependent children.
Responsibilities:
- Cover Crisis Hotline
- Complete intakes and orientation for clients arriving in shelter
- Establish safety plans with clients and review periodically
- Establish goal plans with clients and assist them in obtaining and updating those goals
- Document all interactions with clients, crisis calls, etc.
- Provide limited transportation for both shelter and transitional housing clients.
- Conduct house meetings as needed
- Complete room checks as needed
- Provide advocacy and referrals for clients as needed
- Implement and monitor shelter policies and procedures to assure client safety
- Report all emergencies to supervisor
- Inform Supervisor of Shelter Operations of food supplies and inventory
- Assist with fundraisers
- Office duties such as filing, answering phones, and greeting the public
- Report maintenance problems to supervisor
- Update and keep copies as needed of current forms for shelter
- Update and keep inventory of donations
- Participate in shelter housekeeping, maintenance, office duties, etc.
- Accurately document shift conditions, challenges and anticipated questions in the staff log
- Assist with training new staff
- Other duties as assigned
Requirements:
Bachelor’s Degree preferred. Must be responsible, mature, flexible, capable of handling crisis situations and willing to work with a wide variety of adults and their dependent children. 40 hour domestic violence training and successful completion of a background check required. Must have excellent verbal and written skills. Reliable transportation, valid driver’s license, and proof of auto insurance coverage preferred. The Shelter Case Manager must sign a confidentiality form indicating that the privacy of HOPE clients, staff and volunteers will be maintained.
Salary : $40,000