What are the responsibilities and job description for the Recruiting and Onboarding Specialist position at Hope Network West Michigan?
Help Build the Team That Helps Kids Succeed in School and Life
Are you passionate about creating exceptional candidate experiences and helping people take the next step in their career? We are seeking a highly organized, customer-focused Recruitment & Onboarding Specialist to support the recruitment and onboarding of AmeriCorps members across our programs.
In this role, you will work within a collaborative recruitment team, helping connect mission-driven individuals with meaningful service opportunities while ensuring a smooth, welcoming, and efficient hiring experience.
What You'll Do
Create an Outstanding Candidate Experience
- Provide timely, clear, and professional communication to applicants.
- Help candidates navigate each step of the selection and onboarding process.
Support Recruitment Operations
- Post and manage job openings in the applicant tracking system.
- Review applications, coordinate and conduct phone and final interviews with prospective tutors.
- Assist with recruitment reporting and data tracking to support recruitment goals.
Coordinate Onboarding Activities
- Prepare offer letters, service agreements, payroll forms, and other onboarding documents.
- Implement engagement strategies that help new members stay connected and excited after their service term begins.
Maintain Recruitment Systems and Processes
- Serve as a resource for recruitment and onboarding technology platforms, including scheduling and electronic signature tools like Acuity Scheduling and Docusign.
- Support continuous improvement of recruitment processes and interview practices.
- Collaborate with colleagues across departments on projects that support organizational operations and program success.
What We're Looking For
- High school diploma required, post-secondary degree preferred.
- At least 1-2 years recruiting experience.
- Strong customer service and interpersonal skills.
- Exceptional attention to detail and organizational skills.
- Comfort learning and using technology platforms and databases.
- A collaborative team player who enjoys helping others succeed.
- Commitment to creating a welcoming experience for all candidates.
Why You'll Love This Role
- Make a meaningful impact by helping individuals begin a year of service and growth.
- Play an important role in shaping the candidate experience.
- Gain experience in human resources, talent acquisition and operations.
- Contribute to a mission-driven organization that values service, learning, and teamwork.
- Flexible scheduling: 32 hours a week during regular business hours (M-F, 8-5)
Benefits
- Competitive compensation starting at $20/hour
- Medical, Dental, and Vision Insurance
- Virtual Concierge Medical Services
- 403(b) Retirement Plan with Company Match (up to 3%)
- Paid Time Off (PTO)
- Tuition Reimbursement and Scholarship Opportunities
- Professional Development and Career Growth Opportunities
- Employee Assistance Program
- Company-Paid Life Insurance
Join us in connecting talented individuals with opportunities to serve and make a difference in communities across Michigan.