What are the responsibilities and job description for the Direct Support Professional - 1st, 2nd, 3rd and 12‑Hour Shifts Available position at Hope Network West Michigan?
We are all equally human. Join us.
Direct Support ProfessionalAll Shifts Available | 8‑hr & 12‑hr Shifts | Behavioral Experience Preferred
Opportunities available at several Grand Rapids and Greater Grand Rapids sites
We are all equally human. Join us.
At Hope Network, more than 2,800 dedicated team members across 280 locations help create powerful comebacks for individuals with intellectual/developmental disabilities (IDD) and mental health needs. As a Direct Support Professional (DSP), you’ll provide essential hands-on support that empowers people to live meaningful, independent lives.
If you have experience supporting individuals with behavioral needs, working in group homes, residential facilities, or behavioral health settings, you’ll be a strong match for our highest‑need programs.
▶️Watch how we create comebacks.
Shifts AvailableWe are hiring for all shifts across multiple Grand Rapids locations:
8‑Hour Shifts1st Shift: 7a–3p
2nd Shift: 3p–11p
3rd Shift: 11p–7a
7a–7p
7p–7a
Full-Time, Part-Time, and On-Call opportunities available. Every other weekend required.
What You’ll DoSupport individuals with MI/DD in daily living activities
Provide behavioral support using established safety protocols
Assist with personal care, hygiene, and mobility
Administer medications and monitor health needs
Prepare meals and support dietary plans
Provide transportation and engage individuals in community activities
Encourage independence, skill-building, and positive relationships
- We offer opportunities in select residential programs where no prior experience is needed—we’ll train you.
At least one year of experience supporting individuals with IDD, mental illness, or behavioral challenges in our specialized programs.
Comfort working with individuals who may display behaviors such as hitting, kicking, biting, or elopement
Ability to follow behavioral support plans and safety protocols
High school diploma preferred
Valid driver’s license (site-dependent)
Ability to lift 50 lbs
Ability to pass background checks
Basic computer skills
CPR/First Aid certification (or ability to obtain)
Pay based on experience
Medical, Dental, Vision
403(b) Retirement Plan
Paid Time Off
Paid Training
Educational Reimbursement
Career Pathing & Advancement
Employee Referral Bonuses
With your help, we take on the challenges, the barriers, and the seemingly impossible.