Volunteer Coordinator

Job Description – Volunteer Coordinator
Development

Department: Development
Position Description: Volunteer Coordinator
Employee Name:

JOB SUMMARY
The Volunteer Coordinator plans and implements a comprehensive volunteer program that
connects more than 2,000 volunteers annually with Hope Ministries.

RESPONSIBILITIES

• Under direction of the Community Involvement Manager, help plan and implement

ministry-wide volunteer programs.

• Coordinate volunteer and community relations activities including: the ministry’s large

and active M25 Volunteer Network; special events and projects; recruiting, scheduling
and meeting groups; mission and volunteer fairs; volunteer communications.

• Provide community relations support and coordination:

o Leading tours
o Leading one-on-one and group volunteer orientation and training sessions
o Representing Hope Ministries through church and community speaking

engagements
o Special event support

• Provide volunteer program administrative support, including managing volunteer

software and digital volunteer documents.

• Participate in donor thank-you calls and donor cultivation activities as assigned.
• Participate in the spiritual growth and Christian instruction of those whom Hope

Ministries serves. This can include (but is not restricted to) personal mentoring, the
sharing of Scripture and Biblical encouragement, and praying with program participants.
This may be in a structured setting (i.e., a classroom or chapel), or unstructured, with
individual clients as the need arises.

• Other duties as assigned.

QUALIFICATIONS

• Spiritual Qualifications: Must have a lifestyle that demonstrates moral and ethical

adherence to the teachings of the Bible and an expressed desire to minister to those
who are poor, needy, and homeless. Must agree with Hope Ministries’ Mission
Statement, Core Values, and Statement of Faith.

• Education: High school diploma required; associate or bachelor’s degree preferred.
• Experience:

o Nonprofit experience preferred, specifically with volunteer coordination.
o Experience in a highly productive office environment; customer service

experience preferred.
o Demonstrated proficiency with Microsoft Office; software aptitude and CRM

experience preferred.
o Excellent communication, organization, and customer service skills; leadership

HMR(4) | 09/22/2026

Job Description – Volunteer Coordinator
Development

Reports to: Community Involvement Manager

Hourly/Non-exempt

• 40 hours per week: Monday-Friday, 8 a.m.-4:30 p.m.; with flexibility to work evenings

and weekends as needed, and working holidays as required to fulfill the requirements of
the position.