What are the responsibilities and job description for the Medical Office Assistant position at Hope Mills Urgent Care & Medical Clinic?
Job Summary
We are seeking a dedicated and detail-oriented Part - time with the potential of being a full time Medical Office Assistant to join our healthcare team As a Medical records/Referrals coordinator . Your role would be to Answer phones, Complete Faxes, Home Health Supplies request, Medical Records and anything else to help thhe admin team in a timely manner. The ideal candidate will play a crucial role in ensuring smooth operations that these are done in a timely matter. Providing exceptional patient service and administrative support. This position requires strong organizational skills, proficiency in computer systems, and a commitment to maintaining a welcoming environment for patients.
Responsibilities
- Greet patients and visitors warmly, ensuring a positive first impression of the clinic.
- Manage patient check-in and check-out processes efficiently.
- Schedule appointments and maintain the appointment calendar using electronic health record systems such as Epic.
- Collect and verify patient information, including insurance details, for accuracy.
- Handle medical collections and process payments as necessary.
- Perform administrative tasks such as filing, data entry, and maintaining patient records with attention to detail.
- Assist with coding for insurance claims to ensure proper billing procedures are followed.
- Utilize 10 key typing skills for efficient data entry and record management.
- Provide excellent customer service by addressing patient inquiries and resolving issues promptly.
Experience
- Previous experience in a medical office with referrals, faxes, and medical records setting is preferred but not required.
- Strong background in patient service and customer service is essential.
- Proficiency in computerized systems for scheduling and record keeping is necessary.
- Familiarity with medical terminology, coding practices, and administrative tasks will be advantageous.
- Excellent typing skills with an emphasis on accuracy and speed are required.
Join our team as a Medical Office Front Staff Assistant where you can make a difference in the lives of patients while growing your career in the healthcare field!
Job Types: Full-time, Part-time
Pay: $10.00 - $13.00 per hour
Experience:
- Patient service: 1 year (Required)
- Typing: 3 years (Required)
Ability to Commute:
- Hope Mills, NC 28348 (Required)
Work Location: In person
Salary : $10 - $13