Team Supervisor

Now Open Due to a Transfer: Team Coordinator Opportunity
Location: Ghent area of Norfolk
Schedule: Monday–Friday, 10 a.m.–6 p.m. | On-call | Exempt

We have a Team Coordinator opening due to an internal transfer, and we are looking for a strong, experienced supervisor ready to take full ownership of a location.

This is not an assistant role. You will be the only supervisor on site, responsible for leading and supporting a large team of Direct Support Professionals who provide services to adults with developmental disabilities.

If you are someone who thrives in leadership, enjoys managing people, and knows how to keep a complex operation running smoothly, this role is for you.

What you’ll do

• Serve as the primary and only supervisor for the location

• Lead, coach, and manage a large DSP team

• Handle scheduling, coverage, payroll, and staffing needs

• Run team meetings and hold staff accountable

• Ensure services meet Medicaid and licensing standards

• Oversee documentation, quality, and compliance

• Step in to support people with daily living skills when needed

• Provide on-call leadership and respond to issues as they come up

What we’re looking for

• Proven experience supervising a large team

• Confidence making decisions and managing a full operation

• Strong communication and leadership skills

• Ability to balance people, compliance, and daily operations

Why work at Hope House Foundation

• Your leadership directly impacts people’s lives

• Ongoing training and leadership development

• Supportive leadership team

• Competitive pay and strong benefits

Benefits

• Health insurance (up to 93% paid, includes vision)

• Dental and life insurance at no cost

• Optional disability, additional life, and flexible spending

• 12 paid holidays and generous paid time off

• 401(k) and profit-sharing

This opening gives you the chance to truly run a location, lead a team, and make a difference every day.

Apply today if you’re ready to lead.

Qualifications – What You’ll Bring to the Role

• Experience in human services or a related field (1 year preferred in a supervisory or leadership role)

• Strong communication and interpersonal skills, with the ability to lead and motivate a team

• Demonstrated ability to support individuals with developmental disabilities in community or residential settings

• Open to person-centered practices and daily living support strategies

• Ability to maintain confidentiality, remain calm under pressure, and respond to crisis situations professionally

• Strong problem-solving, time management, and organizational skills

• Comfortable using technology for documentation, scheduling, and communication (e.g., basic computer skills, electronic records)

• High school diploma or GED required; Associate’s or Bachelor’s degree in Human Services or related field preferred

• Must have a valid driver’s license, an acceptable driving record, and reliable transportation

• Ability to meet physical requirements of the job (e.g., lifting, standing, walking, assisting individuals)

• Must meet state and agency background check requirements

Salary : $61,791 - $66,791