What are the responsibilities and job description for the Team Supervisor position at Hope House Foundation?
Ready to Lead with Purpose? Join Our Team at Hope House Foundation!
Position: Team Coordinator | Location: in the Ghent area of Norfolk
Schedule: Monday–Friday, 10 a.m.–6 p.m. | On-Call | Exempt
Team Coordinator
ope House Foundation is seeking a Team Coordinator to provide leadership and support to a team of Direct Support Professionals while helping ensure high-quality, person-centered services for adults with intellectual and developmental disabilities. This role is ideal for someone who enjoys leading others, building strong teams, and making a meaningful impact in the lives of the people we support.
What You'll Do
- Lead, coach, and support a team of Direct Support Professionals (DSPs)
- Foster a positive, accountable, and collaborative team culture
- Coordinate staffing, scheduling, payroll, billing, and documentation
- Ensure quality services and compliance with Medicaid waiver and licensing requirements
- Support individuals in achieving their goals and maintaining active involvement in their communities
- Lead team meetings and support staff development
- Participate in an on-call rotation and provide leadership during emergencies
- Monitor service quality and help drive continuous improvement
What We're Looking For
- Experience providing services to individuals with disabilities or other human services experience
- Previous leadership, supervisory, or team lead experience preferred
- Strong communication, organization, and problem-solving skills
- Ability to manage multiple priorities while maintaining attention to detail
- Commitment to person-centered services and supporting people to live full, self-directed lives
- Valid driver's license and acceptable driving record
Why Join Hope House Foundation?
- Opportunity to lead and develop a dedicated team
- Meaningful work that makes a difference every day
- Supportive and mission-driven culture
- Ongoing training and professional development
- Growth and advancement opportunities within the organization
Benefits
- Health insurance with up to 93% of premiums covered by Hope House (includes vision)
- 100% employer-paid dental and life insurance
- Optional disability, additional life insurance, and flexible spending accounts
- 12 paid holidays plus generous paid leave
- 401(k) and profit-sharing retirement plan
- Training and professional development opportunities
Ready to Apply?
If you're passionate about leadership, service, and supporting people to live meaningful lives in their communities, we'd love to hear from you.
Qualifications:
Qualifications – What You’ll Bring to the Role
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Experience in human services or a related field (1 year preferred in a supervisory or leadership role)
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Strong communication and interpersonal skills, with the ability to lead and motivate a team
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Demonstrated ability to support individuals with developmental disabilities in community or residential settings
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Open to person-centered practices and daily living support strategies
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Ability to maintain confidentiality, remain calm under pressure, and respond to crisis situations professionally
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Strong problem-solving, time management, and organizational skills
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Comfortable using technology for documentation, scheduling, and communication (e.g., basic computer skills, electronic records)
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High school diploma or GED required; Associate’s or Bachelor’s degree in Human Services or related field preferred
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Must have a valid driver’s license, an acceptable driving record, and reliable transportation
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Ability to meet physical requirements of the job (e.g., lifting, standing, walking, assisting individuals)
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Must meet state and agency background check requirements
Salary : $63,022 - $68,022