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Enhanced Community Healthcare Worker - Hope Cooperative

Hope Cooperative (TLCS, Inc.)
Sacramento, CA Full Time
POSTED ON 2/27/2026
AVAILABLE BEFORE 4/27/2026
Are you a passionate and motivated individual eager to make a positive impact in the community? Hope Cooperative is a well-respected, award-winning nonprofit organization that provides comprehensive mental health and supportive housing services across Sacramento County. We’re seeking compassionate, dedicated individuals to join our team and support the most vulnerable in our community. Position Title: Enhanced Community Healthcare WorkerProgram(s) and Location: New Direction (Sacramento, CA)Schedule: Full-time Non-Exempt, 40 hours per week, Monday - Friday 8:00am-4:30pm (may require working some evenings and weekend schedules)Pay rate: $24.49 - $25.71 hourly depending on experience and qualificationsAbout the Position:The Enhanced Community Healthcare Worker will serve as a member of a multi-disciplinary team to provide supplemental case management in collaboration with the Service Team. The goal of the Enhanced Community Healthcare Worker is to enhance the delivery of behavioral health Services through the provision of referrals, linkage, psychoeducation, crisis intervention, support and encouragement to enable the client to access and use services that prevent hospitalization and incarceration, and support plans to improve quality of life. In partnership with treatment team, this position assists clients with ensuring access to needed healthcare services to further empower clients with recovery, a sense of responsibility, and independence.Essential Duties and Responsibilities include the following. Other duties may be assigned.Provide health education to promote the Medi-Cal member’s health or address barriers to health care, including providing information or instruction on health topics.Support health navigation to provide information, training, referrals, or support to assist Medi-Cal members to access health care, understand the health care system, and engage in their own care and to connect members to community resources necessary to promote their health.Engage and conduct in-person outreachAccompany clients to office visits, as needed, and in the most easily accessible settingExtend health promotion and self-management trainingAssist with linkage to social supportsDistribute health promotion materialsEnsure clients are linked other social services and supports they may need through partnership with specialty staff such as Benefits SpecialistAdvocate on behalf of clients with health care professionalsUse motivational interviewing, trauma-informed care, and harm-reduction practicesSupport clients and/or family members with active listening, demonstration of empathy and carry a message of hope and recovery and empower clients in meeting their identified goals. Collaborate with service team members in coordinating and providing services for clients.Observe, assess, intervene and refer (within one’s scope of practice) in situations with clients regarding mental health symptoms, physical health symptoms and substance use issues.Assist clients in developing and following a wellness plan unique to their needs and desires.Assist member with various independent living skills: house cleaning, laundry, food preparation, hygiene, yard work, budgeting money, shopping, medication management and safety.Provide/Assist the clients with transportation to medical appointments in personal vehicle as necessary. Facilitate planning of social, cultural, educational, supportive and recreational group activities. Accurately complete all necessary forms, reports and paperwork required by the program on a timely basis (e.g., progress notes, special incident reports, discharge summaries, Medi-Cal billing, EHR forms).Act as a designated Mandated Reporter for the observed or suspected abuse and/or neglect of children, disabled individuals, dependent adults and elder/senior citizens. Mandated Reporter also includes “Duty to Warn” which includes the responsibility to notify authorities and the intended victim(s) of physical harm. Ensure the protection and confidentiality of all Protected Health Information (PHI) by following all policies and procedures in the agency HIPAA Manual.Regular and predictable attendance required.Use motivational interviewing, trauma-informed care, and harm-reduction practicesSupervisory Responsibilities: This job has no supervisory duties.Qualifications:High school diploma or equivalent (i.e. GED)Work experience with Medi-Cal billing is highly desirable.Work experience with persons who have substance abuse problems, preferably individuals who are dually diagnosed (mental health & substance abuse) is highly desirable.Knowledge of 12-Step Programs and/or personal experience with substance abuse recovery is highly desirable.Certificates, Licenses, Registrations:Must obtain Community Health Worker state certification via training or verified experience per Sacramento County DHS policy.Driving record must meet, and continue to meet the generalized driving guidelines used by our insurance broker.Must have at least 3 years of driving experience.Other Skills, Abilities, and Job Requirements:Ability to pass clearance of the Federal Bureau of Investigation (FBI) and/or Department of Justice (DOJ) background screenings.Work overtime as requested and approved.Be available for one week of after-hours duty on a rotational basis.Benefits: HOPE Cooperative (also known as TLCS, Inc.) provides a competitive benefits package, which includes, but is not limited to, the following items. Please note that benefits may be subject to change:21 PTO days per year (4 weeks & 1 day) 26 PTO days after the 5th year (5 weeks & 1 day) 6 days paid sick time 11 paid holidays1 Personal DayLeadership DevelopmentReimbursementsEligible for Government Loan Forgiveness ProgramsEmployer-paid health insurance for employees and children (Kaiser, Sutter or Western Health Advantage)HSA ContributionsFlexible Spending Account401k matchPTO Cash OutVoluntary Dental, Vision, Life Insurance, Accident Insurance, Disability Insurance and more Employee Assistance ProgramRegular wage step scale increasesFlexible start/end times for some positionsiPhone with unlimited data for personal/professional use and laptop for some positions Clinical Supervision towards licensure (for certain positions and upon approval)CEU days for certain positions Up to $500 CEU allowance for certain positionsAnnual BBQ and staff appreciation awardsAnnual Gift Card ProgramReferral Bonuses* All benefit offerings are subject to change and are governed by the eligibility guidelines in the Employee Handbook. This list represents a general summary of available benefits and nothing stated here should be interpreted as being included in a written offer for employment.HOPE Cooperative (aka TLCS, Inc.) is an Affirmative Action/Equal Opportunity Employer, and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class. Our agency embraces a diverse & culturally rich workforce, and we welcome all candidates to apply.To apply, visit our Hope Cooperative – Online Career Center Final Filing Date: Until Filled

Salary : $24 - $26

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