What are the responsibilities and job description for the Medical Clinic Receptionist position at HOPE Community Services, Inc.?
Overview
HOPE Community Services is a leading outpatient behavioral health provider in South Oklahoma City, serving individuals impacted by mental health and substance use disorders. We provide compassionate, trauma-informed care focused on healing, recovery, and improving quality of life.
We are seeking a Medical Receptionist to support our Medical Clinic team. This role is ideal for someone who is organized, welcoming, and passionate about helping clients feel supported in a fast-paced healthcare setting. If you are a compassionate, detail-oriented individual with a desire to make a difference, we encourage you to apply.
About the Position
The Medical Receptionist supports the daily operations of the Medical Clinic by providing front desk, scheduling, and administrative support to clients and medical staff. This position ensures the smooth operation of the clinic by adhering to agency policies, confidentiality regulations, and industry standards while supporting a trauma-informed, recovery-focused environment for individuals seeking behavioral health or co-occurring services.
Key responsibilities include scheduling medication clinic appointments, managing the clinic's daily schedule, recording client vital signs, and assisting with intake procedures.
The position also requires escorting clients to medical offices, ensuring medical supplies and equipment are prepared, and verifying physician documentation.
Additional duties include communicating treatment recommendations to clinical staff, tracking lab test results, assisting with forms for pharmaceutical programs, and providing general administrative support. This position is a great fit for someone who is compassionate, detail-oriented, and comfortable working in a busy medical office environment.
Requirements
- High school diploma and 6 months of related experience; or
- Registered Medical Assistant (RMA) with 6 months of related experience; or
- Equivalent combination of education and experience.
- Must be able to maintain First Aid and CPR certifications.
- Travel may be required with reimbursement, and evening or weekend hours may be necessary to accommodate clinic scheduling needs
Skills
- Strong organizational, communication, and customer service skills.
- Proficiency in basic medical terminology, office software, and scheduling systems.
- Ability to maintain client confidentiality and adhere to privacy regulations.
- Ability to work in a fast-paced environment and manage multiple tasks effectively.
We Offer
- Competitive Compensation
- Full Benefits including 100% paid health and dental!
- Life Insurance
- Over 2 weeks PTO first year plus;
- 1 Friday off per month (Wellness day)
- 11 Paid Holidays per year
- Bereavement Leave - 5 days per year
- 8 hours of Volunteer Pay
- Retirement contributions of 10% with no match required
- Paid Professional Development Time
- Student Loan Repayment Program
- And More!
EOE Statement
At HOPE, our goal is to be a diverse workforce that is representative, at all job levels, of the community we serve. We embrace and encourage our employees’ differences in age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. We are proud to be an equal opportunity workplace and an affirmative action employer.