What are the responsibilities and job description for the Case Manager - Bilingual position at HOPE Community Services, Inc.?
EOE Statement
At HOPE, our goal is to be a diverse workforce that is representative, at all job levels, of the community we serve. We embrace and encourage our employees’ differences in age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. We are proud to be an equal opportunity workplace and an affirmative action employer.
Overview
HOPE Community Services, Inc. is a leading outpatient treatment provider in south Oklahoma City. We provide compassionate trauma informed care to individuals whose lives have been impacted by mental health and substance use disorders. We do this by providing compassionate and evidence-based treatment, aimed at improving the quality of life for those we serve.
We are currently seeking a Bilingual Case Manager in Specialty Services. This role will be integral in connecting clients with essential resources, guiding them through their treatment plans, and advocating for their needs within the community. Are you a compassionate individual with a strong background in case management and a commitment to helping others? Do you have the ability to communicate effectively in both English and Spanish, allowing you to connect with a diverse client base? If you thrive in relationship-building and possess a possess a passion for making a positive impact in the lives of those you serve, this position may be an ideal fit for you!
About the Position
As a Bilingual Case Manager in Specialty Services, you will have the opportunity to make a significant impact on the lives of individuals navigating various challenges. In this role, you will provide essential support, helping clients access the resources they need to achieve their goals and improve their quality of life. You will play a crucial part in guiding clients through their treatment plans, offering advocacy and encouragement along the way. This position not only allows you to contribute to positive change in the lives of those you serve but also offers opportunities for personal and professional growth as you collaborate with a network of community resources and service providers. Your work will be pivotal in fostering long-term stability for clients and their families, making a lasting difference in your community.
About the Program
The Specialty Services program is designed to provide comprehensive support to bilingual and Spanish-speaking individuals facing complex challenges in their lives. This program focuses on delivering personalized care and resources that empower clients to overcome barriers and achieve their goals. By fostering a collaborative environment, we ensure that clients receive tailored interventions that address their unique needs, enhancing their overall well-being. Our dedicated team works closely with community partners to create a seamless network of services, allowing clients to access everything from mental health support to vocational training. Through a commitment to compassionate care and advocacy, the Specialty Services program aims to facilitate recovery and promote lasting positive change in the lives of Spanish-speaking clients and their families.
Requirements
- Ability to obtain and maintain Case Management II (CM II) certification.
Skills
- Detail-oriented with strong analytical skills.
- Strong verbal and written communication skills.
- Empathy and a commitment to maintaining a high standard of care.
- Strong organizational skills, with the ability to prioritize tasks and manage multiple projects simultaneously.
We Offer
- Competitive Compensation
- Full Benefits including 100% paid health and dental!
- Life Insurance
- Over 2 weeks PTO first year plus;
- 1 Friday off per month (Wellness day)
- 11 Paid Holidays per year
- Bereavement Leave - 5 days per year
- 8 hours of Volunteer Pay
- Retirement contributions of 10% with no match required
- Paid Professional Development Time
- And More!
