What are the responsibilities and job description for the Medical Assistant, In-Office Procedures position at HOPCo?
Medical Assistant – In-Office Procedures
Location: Jacksonville, FL
Schedule: Full-Time
About Us
Established in 2001, Southeast Orthopedic Specialists is a regional leader in orthopedic care. We are committed to delivering accessible, five-star orthopedic services while continuing to grow with our patients and communities.
Position Summary
The Medical Assistant – In-Office Procedures supports providers and clinical staff in delivering safe, efficient patient care before, during, and after in-office procedures. This role assists with patient preparation, procedure room setup, sterile technique, documentation, and overall clinical support while ensuring a positive patient experience in a fast-paced orthopedic environment.
Key Responsibilities
- Prepare patients for procedures, including rooming, obtaining vitals, and reviewing intake documentation
- Assist providers and nursing staff during in-office procedures and injections
- Set up and maintain sterile procedure rooms, instruments, and supplies
- Support patient safety by following sterile technique and infection control guidelines
- Document patient information accurately within the EMR system
- Prepare patient charts and clinic schedules prior to appointments
- Clean, sterilize, and restock procedure rooms and medical equipment
- Maintain inventory and communicate supply or equipment needs to leadership
- Respond to voicemails, patient tasks, and provider requests in a timely manner
- Promote a positive and professional patient experience while maintaining HIPAA compliance
- Maintain a clean, organized, and safe clinical environment
Qualifications
- Completion of an accredited Medical Assistant program or current LPN license required
- Previous Medical Assistant experience preferred
- Knowledge of sterile technique, infection control, and clinical safety standards preferred
- Strong communication, organization, and time management skills
- Ability to multitask and work effectively in a fast-paced clinical environment
- Experience with EMR systems and computer applications preferred
Work Environment & Physical Requirements
- Clinical environment with potential exposure to blood, body fluids, and infectious diseases
- Ability to stand, walk, bend, and assist patients throughout the day
- May require occasional travel between clinic locations
- Ability to lift and assist patients as needed