What are the responsibilities and job description for the Advanced Facilitator position at HOPCo?
Medical Assistant, In-Office Procedures✍️
📍 Full-Time | Jacksonville, FL| St. Augustine–207 Location
Join the #1 Orthopedic Team in Northeast Florida!
Since 2001, Southeast Orthopedic Specialists has been the region’s trusted leader in orthopedic medicine—delivering five-star care those changes lives every day. As the largest private orthopedic practice in Northeast Florida, we proudly set the standard for excellence, trusted by thousands of patients each year. Our mission is simple: provide industry-leading care today while continuing to grow and shape the future of medicine for tomorrow.
We’re looking for a friendly, organized, and detail-oriented Advance Facilitator who’s ready to enhance the patient experience and support providers throughout the clinic visit. In this role, you’ll room patients, record vital information, prepare exam rooms, assist with documentation, and help maintain a smooth, professional workflow—ensuring every patient receives timely, safe, and high-quality care.
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🌟 What We Offer
Here’s a sneak peek of the awesome perks our Full-Time Team Members enjoy:
✅ Competitive health & welfare benefits HSA
✅ Monthly stipend for extra coverage
✅ 401(k) with company match 💸
✅ 24/7 Employee Assistance Program
✅ PTO, paid holidays, AND appreciation events 🎉
…plus, so much more!
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GENERAL SUMMARY
🌟 Essential Functions
- Escort patients from the waiting area to the exam room, verifying name, DOB, and body part being examined.
- Record chief complaint, symptoms, and relevant history in EMR.
- Interview patients to collect and document medical, surgical, and social history, medications, and allergies.
- Obtain patient vitals, including height and weight.
- Pull up patient charts and diagnostic studies on exam room computers.
- Ensure proper room setup, customized to each provider’s preference.
- Clean and restock exam rooms after each clinic session, including disinfecting and ensuring supplies are stocked.
- Draw up injections as needed.
- Enter and manage orders in EMR and PACS systems.
- Perform additional clerical/clinical duties as assigned.
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✅ What We’re Looking For
High school diploma/GED or equivalent working knowledge preferred.- Previous work experience in a clinic environment preferred.
- Strong understanding of EHR and PACS systems.
- Ability to multitask, stay organized, and provide a professional and friendly patient experience.
- Detail-oriented, dependable, and committed to maintaining patient confidentiality.
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📨 Ready to join us?
Submit you application today!
Be part of a team that values excellence, teamwork, and your career growth. Let’s make a difference—together!
** This description is intended to provide only basic guidelines for meeting job requirements. Responsibilities, knowledge, skills, abilities, and working conditions may change as needs evolve. **
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