What are the responsibilities and job description for the Bartender and Server **TIPS/BENEFITS position at Hop House Tennessee Taps?
Hop House Tennessee Taps | Historic Downtown Franklin, TN
Hop House Tennessee Taps is a locally owned craft beer taproom located in the heart of Historic Downtown Franklin. We pride ourselves on delivering a refined yet approachable guest experience rooted in hospitality, consistency, and genuine community connection.
Our bartenders are the front line of the Hop House experience—trusted professionals who combine warm Southern hospitality with strong product knowledge and operational excellence. This role is ideal for someone who values professionalism, takes pride in their work, and enjoys building long-term relationships with guests.
Bartenders report directly to the Owner / Bar Manager and are entrusted with maintaining the daily standards of the taproom, from service quality to cleanliness and organization.
What You’ll Do
- Provide polished, attentive, and consistent customer service to a diverse Franklin clientele, including locals, families, professionals, and visitors
- Build rapport with regular guests while creating a welcoming environment for first-time visitors
- Confidently guide guests through Tennessee craft beer offerings, including styles, flavors, and seasonal releases
- Pour beer and prepare simple cocktails with accuracy and care, following established recipes and portion standards
- Maintain an exceptionally clean and organized taproom at all times—cleanliness is non-negotiable and tasks are mandatory.
- Perform opening and closing duties with precision, including setup, breakdown, and end-of-shift accountability
- Manage bar inventory, restocking, and routine inventory checks
- Accurately handle cash, credit, and POS transactions
- Strictly follow Tennessee alcohol regulations, including ID verification and responsible service
What We’re Looking For
- Full-time availability (32 hours per pay period)
- Must be 21 years of age
- Prior hospitality or customer-facing experience (bartending or serving preferred)
- Reliable personal transportation required (ride-share not acceptable)
- Availability for evenings, weekends, and holidays
- Calm, professional demeanor with the ability to multitask during busy shifts
- Strong attention to detail, punctuality, and accountability
- Ability to pass a background check if requested
- Must have or be willing to obtain a Tennessee ABC Server Permit
Ideal Fit for Franklin
- Takes pride in working for a locally owned, reputation-driven business
- Understands the importance of consistency and professionalism in a close-knit community
- Approachable, respectful, and confident with guests of all ages
- Self-motivated, dependable, and comfortable working independently
- Passionate about craft beer and high-quality hospitality
- Team-oriented and communicative with management and fellow staff
Benefits
- Discounted shift meals and drinks
- Employee discounts on all purchases
- Strong tip potential in a high-quality service environment
- Subsidized Medical, Dental, & Vision insurance (after 90 days)
- Supplemental insurance options (after 90 days)
- Supportive, respectful, and tight-knit team culture
How to Apply
Please email your resume and a brief cover letter explaining your hospitality background and why you’d be a strong fit for Hop House Tennessee Taps in Downtown Franklin.
We’re looking for professionals who value great service, community reputation, and being part of a trusted local establishment.
Job Type: Full-time
Pay: $6.00 - $40.00 per hour
Benefits:
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid training
- Vision insurance
Work Location: In person
Salary : $6 - $40