What are the responsibilities and job description for the Operations/Business Development Manager position at Hoosier Sewer Scope?
Company Description
Hoosier Sewer Scope specializes in delivering professional and efficient sewer inspection services tailored to homebuyers, realtors, home inspectors, and others in the real estate and plumbing industries. Using advanced video technology, the company provides thorough sewer inspections and reports to ensure clients have peace of mind regarding the condition of the property's sewer line - whether buying a home, managing a property, repairing plumbing, etc. Hoosier Sewer Scope is committed to transparency and excellence, helping clients make informed decisions about their investments.
Role Description
We are seeking a full-time Operations/Business Development Manager for a hybrid role located in Indianapolis, IN. The individual in this role will oversee daily operations, manage business growth initiatives, and foster relationships with clients, contractors, and vendors. Responsibilities include streamlining operational processes, identifying new business opportunities, analyzing market trends, implementing growth strategies, and ensuring customer satisfaction through high-quality service delivery. Responsibilities also include filling in for our full-time inspectors by performing sewer inspections when needed.
Qualifications
- Operational expertise, including process optimization, workflow management, and logistical planning
- Business development and sales skills, with the ability to identify opportunities, build relationships, and drive market growth
- Strong leadership, team management, and communication skills
- Experience with data analysis, market research, and decision-making tools
- Familiarity with customer service best practices and client relationship management
- Proficiency in project management and organizational tools
- Bachelor's degree in Business Administration, Management, Construction, or a related field, or equivalent experience is a plus
- Industry experience in sewer inspection, real estate, or home services is a plus
- Ability to work on-site full-time in Indianapolis, IN