What are the responsibilities and job description for the Account Relationship Manager position at Hoosier Hills Credit Union?
Job Description
As an Associate Member Advisor, you will be at the forefront of creating outstanding member experiences. Your role is essential in fostering strong relationships with both new and existing members, ensuring they receive the right products and services tailored to their financial needs.
Responsibilities
- Provide exceptional service aligned with Hoosier Hills Credit Union's mission and Service Promises
- Forge and maintain strong connections with new and existing members, delivering outstanding service
- Execute transactions and manage account service requests efficiently and accurately
- Perform transaction processing and account maintenance, addressing related inquiries promptly
- Ensure precise and professional handling of transactions and interactions, adhering to security guidelines and protocols
Requirements
To be successful in this role, you will need:
- A high school diploma or equivalent required
- 1-2 years experience working in a retail setting with daily customer interaction
- Experience in cash handling and clerical office work preferred
- Top-notch verbal and written communication skills
- A professional demeanor and a can-do attitude
Benefits
We offer a competitive salary, comprehensive benefits package, and opportunities for growth and development. Our team is dedicated to creating a supportive environment that values your contributions and supports your professional growth.
