What are the responsibilities and job description for the Member Service Representative / Dispatch position at Hoosier Energy?
Daviess-Martin County REMC is seeking a candidate for the position of Member Services Representative and Dispatch with responsibilities and qualifications as outlined.
Applicants are asked to submit a job application and resume by September 16, 2025. Apply online at https://www.hoosierenergy.com/careers/co-op-careers/ .
Daviess-Martin County REMC is an electric distribution cooperative with approximately 7,900 members (8,460 meters) with headquarters in Loogootee, Indiana. The facility is close to I-69 in southwestern Indiana. Loogootee is fifty miles southwest of Bloomington, Indiana, twenty miles north of Jaser, Indiana, thirty-five miles east of Vincennes, Indiana and twenty-eight miles west of Mitchell, Indiana.
The beauty of nature abounds in the area, surrounded by forests and lakes. Boggs Park is within five miles of town and has camping, hiking, boating, and fishing. The Glendale Fish and Wildlife Area has one of the top fishing lakes in the state and is also a great camping, hunting, and hiking area. Patoka Lake is thirty-eight miles southeast of Loogootee and Lake Monroe is fifty-eight miles northeast. The Hoosier National Forest, Brown County State Park and other beautiful natural areas are within minutes of the headquarters facility. Area schools are solid academically and are all rated high for school safety. The area communities are safe, have traditional values, and are family friendly.
Daviess-Martin County REMC is an equal opportunity employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.
The mission of Daviess-Martin County REMC is to provide safe, reliable electricity and quality services for our members at a reasonable cost.
Location: Daviess-Martin County REMC
Position Type: Full-Time, Exempt
Reports To: Director of Finance and Administration
Overview
Daviess-Martin County REMC is seeking a friendly and organized Member Service Representative/Dispatch to serve as the first point of contact for our members and support daily operations. This role combines customer service with dispatch responsibilities, ensuring smooth communication and service delivery.
Key Responsibilities
Greet and assist members in person and over the phone
Process service applications, account updates, and payments
Support billing and collections processes
Monitor and respond to outages using our Outage Management System
Dispatch field personnel and maintain communication logs
Assist with reporting, data entry, and coordination during storms
Qualifications
Associates degree in a business-related field or equivalent experience
Strong communication and interpersonal skills
Basic knowledge of office procedures and computer systems
Ability to work in a fast-paced environment and handle multiple tasks
Opportunities to grow and contribute to operational improvements
Competitive benefits and a collaborative work environment
Applicants are asked to submit a job application and resume by September 16, 2025. Apply online at https://www.hoosierenergy.com/careers/co-op-careers/ .
Daviess-Martin County REMC is an electric distribution cooperative with approximately 7,900 members (8,460 meters) with headquarters in Loogootee, Indiana. The facility is close to I-69 in southwestern Indiana. Loogootee is fifty miles southwest of Bloomington, Indiana, twenty miles north of Jaser, Indiana, thirty-five miles east of Vincennes, Indiana and twenty-eight miles west of Mitchell, Indiana.
The beauty of nature abounds in the area, surrounded by forests and lakes. Boggs Park is within five miles of town and has camping, hiking, boating, and fishing. The Glendale Fish and Wildlife Area has one of the top fishing lakes in the state and is also a great camping, hunting, and hiking area. Patoka Lake is thirty-eight miles southeast of Loogootee and Lake Monroe is fifty-eight miles northeast. The Hoosier National Forest, Brown County State Park and other beautiful natural areas are within minutes of the headquarters facility. Area schools are solid academically and are all rated high for school safety. The area communities are safe, have traditional values, and are family friendly.
Daviess-Martin County REMC is an equal opportunity employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.
The mission of Daviess-Martin County REMC is to provide safe, reliable electricity and quality services for our members at a reasonable cost.
Location: Daviess-Martin County REMC
Position Type: Full-Time, Exempt
Reports To: Director of Finance and Administration
Overview
Daviess-Martin County REMC is seeking a friendly and organized Member Service Representative/Dispatch to serve as the first point of contact for our members and support daily operations. This role combines customer service with dispatch responsibilities, ensuring smooth communication and service delivery.
Key Responsibilities
Greet and assist members in person and over the phone
Process service applications, account updates, and payments
Support billing and collections processes
Monitor and respond to outages using our Outage Management System
Dispatch field personnel and maintain communication logs
Assist with reporting, data entry, and coordination during storms
Qualifications
Associates degree in a business-related field or equivalent experience
Strong communication and interpersonal skills
Basic knowledge of office procedures and computer systems
Ability to work in a fast-paced environment and handle multiple tasks
- Why Join Us?**
Opportunities to grow and contribute to operational improvements
Competitive benefits and a collaborative work environment
