What are the responsibilities and job description for the Front Office Receptionist position at Hooper's Auto House LLC?
Location: Hooper's Auto House LLC
Job Type: Full-Time / Part-Time
Job Overview
We are seeking a motivated and dependable bilingual (Spanish/English) Front Office Receptionist / Sales Assistant to join our growing used car dealership. This role is the first point of contact for customers and plays a key part in sales support, customer experience, and online vehicle marketing.
Key Responsibilities
Customer Service & Front Office
- Answer incoming calls and assist customers in a professional manner
- Respond to internet leads and customer inquiries via email and messaging platforms
- Greet walk-in customers and provide excellent customer service
- Schedule appointments and follow up with potential buyers
Sales Support
- Show vehicles to customers on the lot
- Assist with basic sales process and customer questions
- Help desk deals and prepare paperwork for vehicle purchases
- Coordinate with management to finalize deals
Inventory & Marketing
- Take high-quality photos of incoming vehicles
- Create and post vehicle listings on platforms such as Facebook Marketplace, dealership website, and CarGurus
- Ensure listings are accurate, detailed, and up to date
- Monitor and respond to online inquiries
Qualifications
- Bilingual in Spanish and English (required)
- Strong communication and customer service skills
- Basic computer skills (email, internet, data entry)
- Comfortable speaking with customers in person and over the phone
- Ability to multitask in a fast-paced environment
- Sales or dealership experience is a plus, but not required
Preferred Traits
- Friendly, outgoing, and professional attitude
- Strong attention to detail
- Self-motivated and reliable
- Willingness to learn and grow within the business
Pay: $13.00 per hour
Work Location: In person
Salary : $13