What are the responsibilities and job description for the Microsoft Dynamics 365 Administrator position at Hooker Furniture?
Microsoft Dynamics 365 Administrator
Celebrating more than 100 years of craftsmanship and innovation, Hooker Furnishings is a leading designer, marketer, and manufacturer of high-quality furniture for the residential, hospitality, and contract markets. Headquartered in Virginia, with operations and showrooms across the U.S. and internationally, Hooker Furniture is one of the nation’s largest publicly traded furniture companies, known for its commitment to quality, integrity, and creating beautiful spaces where people live, work, and gather.
Position Summary
We are seeking an experienced Systems Administrator with hands-on expertise in Microsoft Dynamics 365 (D365) to manage and optimize enterprise applications and data infrastructure. This role ensures the reliability, security, and scalability of D365, enterprise applications, and data systems while collaborating across IT, analytics, and business teams to support integrations, BI reporting, and compliance initiatives. This position will work out of our High Point, NC or Martinsville, VA office and will report to our Business Systems Manager.
Key Responsibilities
D365 & Application Management
- Administer and maintain Microsoft Dynamics 365 (F&O and CE).
- Manage user roles, security, and role-based access controls.
- Support integrations with Power Platform, Azure, and third-party tools.
- Develop and maintain data warehouse, ETL processes, and Power BI reporting.
- Monitor system performance, deploy updates, and ensure reliability.
Security & Compliance
- Implement security best practices across D365 and data environments.
- Support audit readiness and compliance with GDPR, SOX, and internal policies.
- Maintain system logs, access reports, and collaborate with cybersecurity teams.
Integration & Cloud Infrastructure
- Manage API integrations and automation scripts for data and infrastructure.
- Oversee Azure components (AD, Logic Apps, Data Lake, Dataverse).
- Optimize cloud and hybrid environments for scalability and performance.
Collaboration & Documentation
- Partner with IT, security, and business teams to align technology with goals.
- Maintain system documentation, configuration records, and process guides.
- Contribute to data-driven improvements and strategic system enhancements.
Qualifications
Education & Experience
- Bachelor’s degree in IT, Computer Science, or related field (or equivalent experience).
- 5 years supporting enterprise applications and data management.
- 2 years managing Microsoft Dynamics 365.
- Experience with BI reporting, ETL processes, and data warehousing (Power BI, SQL, Azure).
- Familiarity with audit and compliance frameworks.
Technical Skills
- Strong knowledge of D365, Dataverse, Fabric, Power Platform, and Azure tools.
- Expertise in BI and data solutions (Power BI, Synapse, Data Factory, Data Lake).
- Understanding of IT security, RBAC, and identity management.
Preferred Certifications
- Microsoft Certified: Dynamics 365 Fundamentals (MB-910/MB-920)
- Microsoft Certified: Power Platform Functional Consultant (PL-200)
- Microsoft Certified: Azure Data Engineer (DP-203) or Administrator (AZ-104)
- CISA or ITIL Certification (preferred)
Why Join Hooker Furnishings?
- Supportive, inclusive, and collaborative work culture
- Competitive compensation and bonus opportunities
- Career development and leadership training programs
- Tuition reimbursement and professional certifications
- Comprehensive medical, dental, and vision plans with generous HSA contribution
- 401(k) with employer match
- 100 years of success and stability in a global organization
- Commitment to ESG, community giving, and sustainability