Digital Marketing Account Manager

“We’re a get-sh*t-done work horse agency. We’re not sitting around wasting a bunch of their (client) money and time on fluff.” - Tim Brown, CEO

Does that resonate with you? This may be the place for you.

What we’re looking for:

• First & foremost: Someone passionate about client success, digital marketing, and building long term relationships
• 3 years of professional experience, with 2 of those years being in a client-facing role
• Bachelor’s degree in marketing, business, or a related field (or equivalent experience/strong business acumen)
• “Executive presence” and the ability to thrive in a highly client-facing role
• Strong organizational skills and attention to detail
• Ability to manage multiple tasks and deadlines in a fast-paced environment
• A basic understanding of SEO, PPC, and digital marketing concepts is highly preferred
• A customer-focused mindset with a desire to build meaningful relationships
• Comfortability consistently upselling
• Proficiency in Google Workspace and tools such as Agency Analytics, CallRail, or Ahrefs is a bonus
• Agency experience and experience working with contractors is a plus
• Winning energy can have fun under pressure
• Align our Core Values:

💥Scrappy: We’re always looking for more efficient ways to do things. We do more with less, and we turn constraints into inspiration. We love to say “Just f-ing Google it”!

👑Extreme Ownership: We take more accountability responsibility than is necessary or comfortable. We make decisions with an owner’s mindset.

🤩Fun Under Pressure: When challenges come up, we stay positive and use them as learning experiences.

What you’ll be doing:

First 3 Months

• Meeting Preparation: Support Account Managers in prepping for client calls, including reviewing analytics dashboards, verifying KPIs, and summarizing progress
• Onboarding Assistance: Help facilitate the new client onboarding process, ensuring a smooth transition from sales to recurring services
• Reporting Support: Assist in preparing and delivering monthly SEO PPC performance reports, ensuring all data is accurate and insights are actionable
• Project Coordination: Collaborate with internal teams to ensure deliverables align with client goals and timelines

After Initial 3 Month Onboarding Phase

• Client Communication: Serve as the day-to-day point of contact for your assigned clients, addressing questions and concerns with professionalism
• Reporting: Prepare and deliver monthly SEO PPC performance reports, ensuring all data is accurate and insights are actionable
• Project Coordination: Collaborate with internal teams to ensure deliverables align with client goals and timelines
• Retention Efforts: Build trust with clients by understanding their goals and helping identify opportunities for additional Hook services

The salary range for this role is $55,000.00 - $65,000.00 annually, in addition to commission pay. The base salary will be adjusted as your commission increases.

We are in the office 3 days a week and work from home on Mondays & Fridays, however we ask that new hires are in the office for the full first week. We have a 30-day probationary period in place with all roles.

*We are hiring urgently for this position and may adjust the hiring process timeline as we see fit for ideal fit candidates *

Ready to do this? Here’s our hiring process:

1. Click the link below send in your resume

2. Phone screen

3. Two in-person interviews

4. If it’s a good fit on both ends, we’ll send you an offer

5. Come work with the coolest 38-person team in the Twin Cities⚡️

Benefits & Perks

😍 A culture of encouraging each other

⚕️ Health, Dental, Vision insurance, FSA & Dependent Care FSA

💰 401k Company Matching

🏥 We cover a portion of health insurance premiums

🧠 We contribute $ towards mental health counseling

🏠 Hybrid work model with 2 days a week remote

📚 We pay for at least one course per quarter

💎 Clear goals supportive accountability to meet them

🏋🏻 Professional Development Opportunities

🏝 Unlimited Paid Time Off (after your first year)

💪🏽 Lifetime Fitness Discount

♻️ Weekly or biweekly 1:1s with your leader

⚡️ 90-Day check-ins with leaders

☕️ Coffee, snacks, beer, wine, etc. kept in stock

🍾 Champagne pops for website launches celebrations

Hook Agency is committed to diverse hiring and building a team that represents a wide spectrum of backgrounds, perspectives, and skills. If you’ve been underestimated before or don’t have a traditional resume or background, but know you’d crush this role, please apply.