What are the responsibilities and job description for the Product Content Operations Manager position at HonorVet Technologies?
HonorVet Technologies is a Service-Disabled Veteran-Owned IT staffing firm, ISO 9001 and ISO 27001 certified, working with federal agencies, state governments, and Fortune 500 enterprise clients across the US. What makes us different isn't a tagline; it's the way we work. We don't forward resumes and hope for the best. We take the time to understand where a professional like you are headed and only reach out when we genuinely believe there's a fit worth exploring.
Job Title: Product Content Operations Manager
Location: Westerville OH, 43082 (Onsite)
Duration: 06 Months
Key Responsibilities:
- Audit and optimize product content across DAM, PIM, and web platforms, identifying outdated, duplicate, incomplete, inaccurate, or missing content and coordinating remediation.
- Improve DAM asset quality and governance through standardized metadata, tagging, classification, naming, lifecycle management, and asset retirement processes.
- Improve PIM data quality and completeness by identifying duplicate or inaccurate records, addressing product information gaps, and standardizing product attributes, descriptions, and supporting content.
- Review and optimize product content on client’s corporate website, ensuring published product information and editorial content are accurate, complete, current, and aligned with approved product messaging and source systems.
- Coordinate content creation, enrichment, review, approval, and publication with Product Management, Portfolio Marketing, Digital Customer Experience, regional teams, and subject matter experts.
- Establish and document scalable content governance and workflows connecting product lifecycle stages with DAM, PIM, and web publishing requirements.
- Leverage AI and automation tools to support content analysis, classification, metadata generation, product data enrichment, gap identification, and other content operations activities.
- Develop reporting and performance metrics to track content quality, audit progress, remediation, completeness, and ongoing operational health.
- Drive continuous improvement using established operational excellence methodologies, establishing repeatable processes, clear ownership, accountability, and management cadence
Required Skills:
- Experience with product taxonomy, metadata standards, digital asset governance, and product data enrichment.
- Experience supporting web content operations, publishing workflows, and content lifecycle management.
- Experience using AI and automation tools for content classification, enrichment, quality assurance, or workflow automation.
- Experience with eCommerce, digital commercialization, product marketing, or digital experience teams.
- Experience in B2B technology, manufacturing, industrial, or digital infrastructure environments
Required Experience/Qualification:
- Bachelor’s degree in marketing, Business, Information Systems, Digital Commerce, or related field, or equivalent experience.
- 5-7 years of experience in product content operations, digital commerce, DAM, PIM, web content operations, or related disciplines.
- Hands-on experience working with DAM, PIM, and/or CMS platforms, including product data, digital assets, metadata, and content publishing.
- Experience leading complex, cross-functional content or data initiatives, including establishing processes, governance, and measurable quality improvements.
- Strong ability to analyze and improve large product datasets and content repositories, identifying gaps, inconsistencies, duplicates, and quality issues.
- Strong project management, analytical, organizational, and communication skills, with the ability to work independently across global teams.
- Proficiency with Microsoft 365, particularly Excel, PowerPoint, and Teams.
"If you are interested, feel free to reach out to me directly at aksham.kumar@honorvet.com or call/text at (551) 220-9887."
Salary : $36