What are the responsibilities and job description for the Chiropractic Assistant/Receptionist position at Honolulu Wellness Group, Inc.?
Overview
Join our dynamic healthcare team as a Chiropractic Assistant/Receptionist, where your energy and dedication will play a vital role in delivering exceptional patient care and seamless clinic operations. This exciting position combines front desk responsibilities with clinical support, offering a rewarding environment for motivated individuals eager to make a positive impact. You will be the friendly face and efficient organizer that keeps our practice running smoothly, ensuring patients feel welcomed, cared for, and confident in their healthcare journey.
Duties
- Greet patients warmly, verify insurance coverage, and assist with patient intake processes using electronic health records (EHR) systems such as Chirotouch.
- Schedule appointments efficiently utilizing medical scheduling software and manage multi-line phone systems with professionalism and courtesy.
- Verify insurance benefits, perform insurance verification, and handle medical billing and collections accurately in compliance with HIPAA regulations.
- Maintain and update patient records, review documentation for accuracy, and ensure compliance with clinical confidentiality policies.
- Assist chiropractors with clinical tasks such as preparing treatment rooms, managing care plans, and supporting documentation review for medical records.
- Handle administrative duties including filing, data entry (10 key typing), and managing electronic health records (EHR) management systems.
- Provide excellent customer service by addressing patient inquiries via phone or in person while demonstrating strong phone etiquette and professional communication skills.
Skills
- Proven experience in medical office management or clinical administrative support within a chiropractic or dental clinic setting.
- Proficiency with EMR/EHR systems such as Chirotouch
- Ability to perform insurance verification, documentation review, and handle medical collection processes effectively.
- Excellent computer skills with Microsoft Office suite (Word, Excel) along with familiarity with office equipment like multi-line phones and fax machines.
- Bilingual abilities are highly desirable to serve diverse patient populations effectively.
- Exceptional organizational skills combined with clerical experience such as filing, data entry, and managing electronic health records (EHR).
- Knowledge of HIPAA compliance standards to ensure patient confidentiality at all times.
- Experience working in hospital or clinic environments is preferred to understand clinical workflows and healthcare regulations.
Join us to be part of a vibrant team committed to delivering outstanding chiropractic care through professionalism, compassion, and efficiency!
Pay: $19.00 - $27.53 per hour
Benefits:
- 401(k)
- 401(k) matching
- Life insurance
- Paid time off
Education:
- High school or equivalent (Required)
Ability to Commute:
- Honolulu, HI 96814 (Required)
Work Location: In person
Salary : $19 - $28