What are the responsibilities and job description for the Teller/Member Service Representative position at Honolulu Federal Credit Union?
SALARY COMMENSURATE WITH EXPERIENCE.
Performs quality range of financial transactions, including, but not limited to, deposits, withdrawals, loan payments, cash advances, fee payments, travelers checks, money orders, certificates, and resolution of member issues. Performs Shared Branching teller transaction for guest members. Verifies and updates member information and maintenance files.
Performs financial calculations related to dividends and interest for loans and investments.
Manages telephones within acceptable standards of service. Carries out member requests to completion or ensures referrals to appropriate department.
Actively participates in sales/referrals financial programs and services and utilizes good sales techniques and knowledge of products. Identifies member needs and interests. Develops business relationships with members and provides verbal and printed information and explains the features and benefits of appropriate products.
Processes and verifies change fund and secures funds appropriately. Performs end of day balancing procedures and assists with verification processes. Maintains verification and accuracy of inventories, records and logs. Reports errors or cash outages immediately to Branch Manager.
Processes documentation, including, but not limited to, Currency Transaction Reports (CTR) and Suspicious Activity Reports (SAR), in compliance with regulatory requirements, related to Anti-Money Laundering laws and regulations, Bank Secrecy Act and USA PATRIOT Act. Completes administrative functions, including, but not limited to filing, typing, faxing and photocopying documents. Ensures integrity and organization of records.
Must demonstrate commitment to member service, dependability and respect for other employees with regular attendance, punctuality and adherence to agreed-upon schedule of availability.
Job Type: Full-time
Pay: $17.00 - $22.00 per hour
Expected hours: 40.0 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Disability insurance
- Employee assistance program
- Employee discount
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Application Question(s):
- All offers of employment are contingent upon clear results of a background check in accordance with state and federal regulations.
- Able and willing to commute to training location at 2305 So. Beretania Street during training period.
Education:
- High school or equivalent (Required)
Experience:
- Cash Handling: 1 year (Preferred)
- Banking: 1 year (Preferred)
Work Location: In person
Salary : $17 - $22