What are the responsibilities and job description for the Associate Manager, Learning & Development position at Hong Kong Disneyland?
職位要求
The Assistant Manager, Learning & Development plays a key role in creating learning experiences that help Cast Members and leaders perform, grow, and deliver magical guest experiences. The role works independently to design, facilitate, and improve learning programs that are relevant, scalable, and aligned with operational needs.
Key Responsibilities
免責聲明
這個職位隸屬於 HK International Theme Parks Limited,其所屬的業務部門是 Hong Kong Disneyland Resort。
如欲了解更多有關 Disney 應徵者使用人工智慧(AI)準則的資訊,請按此
The Walt Disney Company
及其聯營公司是推動平等就業機會的僱主,歡迎所有求職者,包括殘疾人士。如你是殘疾人士,並需要合理便利安排以搜尋職位空缺或申請職位,請將要求發送至HKDL.Candidate.Accommodations@Disney.com。本電郵地址不擬用於一般僱傭查詢或通訊。我們只會回應與網上申請系統殘疾人士無障礙功能相關的要求
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The Assistant Manager, Learning & Development plays a key role in creating learning experiences that help Cast Members and leaders perform, grow, and deliver magical guest experiences. The role works independently to design, facilitate, and improve learning programs that are relevant, scalable, and aligned with operational needs.
Key Responsibilities
- Design, develop, and facilitate leadership, talent development, and learning programs in in-person, virtual, and self-directed formats.
- Consult with HR and business stakeholders to understand needs, recommend solutions, and align learning with segment and enterprise priorities.
- Manage small to mid-sized learning projects, including planning, timelines, communications, and coordination of resources.
- Use AI, digital tools, and new technologies to improve engagement, accessibility, and scalability of learning programs.
- Evaluate programs using data and feedback, summarize insights, and recommend improvements.
- Build strong stakeholder relationships through clear communication, expectation setting, and alignment with operational goals.
- Manage workload independently in a fast-paced environment, balancing problem-solving with hands-on delivery.
- Strong experience designing and facilitating leadership, talent development, and learning programs.
- Ability to apply AI, digital tools, and new technology to enhance learning solutions.
- Strong project management skills with the ability to manage multiple priorities, timelines, and stakeholders.
- Effective consulting, communication, influencing, and stakeholder management skills.
- Collaborative team player who can also work independently with minimal guidance.
- Ability to solve complex problems and communicate difficult or sensitive topics clearly.
- Excellent facilitation, presentation, and communication skills across different audiences and formats.
- Bachelor's degree or above in a relevant field.
- 8 years of experience in learning and development, leadership development, organizational development, performance consulting, or a related field.
- Experience in learning, development, or talent management within a large, complex, or global organization, preferably in hospitality, travel, or entertainment.
- Knowledge of adult learning theory, instructional design, and blended learning approaches.
- Experience using learning or talent management systems and collaboration tools such as Microsoft 365 or SharePoint.
免責聲明
這個職位隸屬於 HK International Theme Parks Limited,其所屬的業務部門是 Hong Kong Disneyland Resort。
如欲了解更多有關 Disney 應徵者使用人工智慧(AI)準則的資訊,請按此
The Walt Disney Company
及其聯營公司是推動平等就業機會的僱主,歡迎所有求職者,包括殘疾人士。如你是殘疾人士,並需要合理便利安排以搜尋職位空缺或申請職位,請將要求發送至HKDL.Candidate.Accommodations@Disney.com。本電郵地址不擬用於一般僱傭查詢或通訊。我們只會回應與網上申請系統殘疾人士無障礙功能相關的要求
遇到技術問題?查看常見問題以尋求協助