Project and Services Coordinator

The future is what you make it.

When you join Honeywell, you become a member of our global team of thinkers, innovators, dreamers and doers who make the things that make the future.

That means changing the way we fly, fueling jets in an eco-friendly way, keeping buildings smart and safe and even making it possible to breathe on Mars.

Working at Honeywell isn’t just about developing cool things. That’s why all of our employees enjoy access to dynamic career opportunities across different fields and industries.

Are you ready to help us make the future?

Project and Services Administrator

Job Overview

We are looking for a Project and Services Administrator to coordinate project activities, including entry of data of signed projects and related project documentation including but not limited to orders, service contract data, project commitments, project details etc. You will assist in managing schedules with the internal teams and customers to maximize communication amongst all parties.  Additionally, arrange assignments and communicate progress to all team members. For this role, you will work with a customer facing teams including but not limited to Project Managers, Technical Support Contacts and Training Leaders so good communication and collaboration skills are essential.

Scheduling regular meetings and recording decisions (e.g. assigned tasks and next steps) and breaking projects into doable tasks and setting timeframes. Creating and updating workflows

Ultimately, you will ensure our projects meet quality standards and are completed on time and within budget and be a secondary support for other customer facing activities included but not limited to service contract administration, RMA administration and status of orders.

Job Responsibilities:

·       Act as the point of contact for any integration project management activities

·       Ensure all milestones are on track for the integration working with each functional integration leader

·       Be the main point of contact for all SAP implementation activities working with the larger IT SAP implementation team

·       Schedule regular meetings and record decisions (e.g. assigned tasks and next steps)

·       Break projects into doable tasks and set timeframes and goals

·       Follow-up with customers on asks related to the project.

·       Create and update workflows

·       Be the back-up for the service contract/contracts representative so it will be necessary to learn this space and help work with customers on any issues that arise

·       Send out new service contracts for signage for either new projects or true renewals

·       Work with internal cross-functional teams on any customer requests based on the contract verbiage

·       Act as the liaison for customers regarding RMA paperwork in conjunction with the Technical Support Team

·       Be another resource to enter orders as the primary order entry individual may be on leave/vacation etc.

·       Prepare and provide documentation to internal teams and key stakeholders

·       Order resources, like equipment and software

·       Retrieve necessary information (e.g. user/client requirements and relevant case studies)

·       Track expenses and predict future costs

·       Monitor project progress and address potential issues

·       Coordinate quality controls to ensure deliverables meet requirements

·       Measure and report on project performance

·       Act as the point of contact for all participants

·       Requirements and skills