What are the responsibilities and job description for the Principal Account Manager position at honeywell2-pilot?
The future is what you make it.
When you join Honeywell, you become a member of our global team of thinkers, innovators, dreamers and doers who make the things that make the future.
That means changing the way we fly, fueling jets in an eco-friendly way, keeping buildings smart and safe and even making it possible to breathe on Mars.
Working at Honeywell isn’t just about developing cool things. That’s why all of our employees enjoy access to dynamic career opportunities across different fields and industries.
Are you ready to help us make the future?
We don’t just sell things. We offer solutions to tomorrow’s challenges.
Our sales approach begins by identifying customer demands before they become challenges. We’re committed to delivering customer success through our comprehensive expertise in software and technology.
This exciting position leads all aspects of assigned Navy, Government and/or Defense Customers within the Americas business unit. This portfolio includes multiple product families including propulsion, Environmental Control Systems (ECS), avionics, accessories and power management. Business involves spares production, aftermarket repairs and engineering development involving multiple Honeywell sites.
This person serves as the Champion for the Customer within Honeywell,
driving to identify customer needs and match to Honeywell product, process, or
establish the business case for development.
PRIMARY RESPONSIBILITIES:
Business Leadership:
- Own the assigned Navy, Government and/or Defense Customers including business growth, program delivery execution, financial management, and customer satisfaction.
- Develop and drive customer growth strategies.
- Drive to financial results, operational performance, and customer satisfaction.
- Responsible for long-term objectives such as year-over-year growth, profitability, and win rate, as well as near-term forecast accuracy for SRO (short-range-outlook), demand planning and all financial forecasts.
- Contribute to establishing a culture of ownership and accountability.
Business Execution:
- Delivers business commitments in accordance with AOP/STRAP, including, revenue, profit margin, and working capital performance.
- Lead a cross-functional, integrated product team to achieve the following objectives: execution of AOP (including achievement of revenue and profit objectives), customer satisfaction as measured through quarterly VOC reviews, and foster growth through idea generation, customer interface, new business proposal generation and subsequent execution.
- Responsible using matrixed pursuit teams, for achieving required cost & schedule adherence, scope management, and IPDS compliance.
Business Growth:
- Works closely with Honeywell Sales, Technical Sales, Marketing & Product Management, Advanced Technology, and Government relations personnel to create and execute growth plans as it relates to Honeywell Navy, Government and/or Defense Customers.
- Acts as the decision point in support of marketing, selling, pricing, contracting and execution of new business relative to the customer and program.
- Drives new business proposals through cross-functional teams, working with the assigned Proposal Manager in proposal development and gaining required concurrence/approvals to pricing, technical plans, and other requirements as laid out in Honeywell instruction.
Critical Success Factors:
External & Internal Communication:
- Knowledge of fundamental program and business management practices, ability to work effectively with ISC, Engineering, Sales, Finance, Pricing, Contract, and Customer & Product Support to achieve successful outcomes.
- Working knowledge of business and financial fundamentals (Profit & Loss, Investment Analysis, Balance Sheet, Green Sheets).
- Strong presentation and communication skills.
- Ability to make sound decisions and take quick actions to execute.
- Preferred previous customer experience.
- Must have a basic understanding of Manufacturing Processes, Bills of Material, Material Planning, and Procurement processes and a good working knowledge of SAP.
- Excellent PowerPoint & Excel skills are a required. Experience with Salesforce is desirable.
- Must be organized and able to work in a fast-paced environment, juggling multiple competing priorities
- Must be good at Establishing Positive Relationships, Finding Solutions, and Following Through