What are the responsibilities and job description for the Field Service Technician ll position at honeywell2-pilot?
Intelligrated is a ~$2.5B global business and part of the ~$8B Safety and Productivity Solutions (SPS) Strategic Business Group of Honeywell. Honeywell Intelligrated (IGS) designs, manufactures, integrates and installs complete material handling automation solutions, including conveyor, IntelliSort® sortation, Alvey® palletizers, Honeywell Robotics, automated storage and retrieval systems, and voice- and light-directed picking technologies — all managed by advanced machine controls and our best-in-class Momentum™ warehouse execution system. By drawing on an ever-expanding portfolio and deep industry expertise, we provide best-fit, scalable solutions to help businesses optimize and manage their entire fulfillment processes, from receiving to shipping — and everything in between.
The Connected Distribution Center from Honeywell Intelligrated is designed to help companies make the digital transformation from manual to automated processes and keep up with the rapidly escalating pace of modern commerce demands. Through the seamless integration of sensors, controls, automation and labor, we’re providing the real-time business intelligence to help our customers make informed business decisions, ensure worker safety, and maximize equipment uptime and lifecycles.
From concept and integration to industry-leading lifecycle support services, Honeywell Intelligrated is committed to our customers’ successes — delivering sustained distribution and fulfillment productivity and continual performance improvements through increased flexibility, efficiency and accuracy. We back every project with 24X7 multilingual technical support and access to lifecycle support services through a network of national, regional and local service centers
Support the on-site installation, servicing and repair processes of complex equipment and systems. You typically work under direct supervision and may work without supervision. You will follow detailed work instruction and escalate any discrepancies in customer requirements, blue prints, or work instructions. You will identify, escalate, and explore opportunities to improve the installation or repair procedures. You will escalate any administrative difficulties relating to delivery and installation of proper equipment. You will support the training of the customer on proper usage for complex systems.
Key Responsibilities
- Inspect for Quality
- Install or Repair per Work Order
- Escalate Issues
- Provide Customer Support