What are the responsibilities and job description for the Field Service Engineer II Remote position at honeywell2-pilot?
The future is what you make it.
When you join Honeywell, you become a member of our global team of thinkers, innovators, dreamers and doers who make the things that make the future. That means changing the way we fly, fueling jets in an eco-friendly way, keeping buildings smart and safe and even making it possible to breathe on Mars.
Working at Honeywell isn’t just about developing cool things. That’s why all of our employees enjoy access to dynamic career opportunities across different fields and industries. Are you ready to help us make the future?
Honeywell Voice Solutions continues to grow and build its Professional Services Team. We are adding a Field Service Engineer to support our largest customers. This position can be located anywhere in the US.
Achieve the development of on-site installation, servicing and repair processes of complex equipment and systems. You will provide technical presentations to an audience of customers, other industry peers and competitors. You will achieve revision and correction of work instructions and customer-facing training guides used by field installation specialists. You will drive continuous improvement initiatives in the processes related to field services and product development. You will lead cross-functional groups to quickly fix any administrative difficulties relating to delivery and installation of proper equipment. You will act as an escalation point for Field Service Specialists, Service Engineers, and other stakeholders.
Key Responsibilities
· Lead and manage technical projects and tasks required to deploy Honeywell developed voice automation solutions in warehouse and retail operations
· Investigate and resolve technical issues
· Implementation and deployment of Honeywell Solutions
· Educate and write documentation for customer and field technicians
· Flexible schedule – you will be on on-call rotation every 4-6 weeks depending on team size.