What are the responsibilities and job description for the CX Program Management Supervisor position at honeywell2-pilot?
Join a team recognized for leadership, innovation, and diversity.
The future is what you make it.
When you join Honeywell, you become a member of our global team of thinkers, innovators, dreamers, and doers who make the things that make the future. That means changing the way we fly, fueling jets in an eco-friendly way, keeping buildings smart and safe and even making it possible to breathe on Mars. Working at Honeywell isn’t just about developing cool things. That’s why all of our employees enjoy access to dynamic career opportunities across different
fields and industries.
Are you ready to help us make the future?
Supervise a Field Service Engineering team for the Honeywell Building Technologies. You will apply your leadership skills to improve team performance. You will ensure engagement in new opportunities for market penetration, team deployment, and sales growth. You will liaise with multiple factions to help prevent and resolve customer problems and explore additional revenue-generating opportunities. You will drive and improve metric reporting procedures and own financial metrics, targets and budgets. You will lead quick and effective closure of any improvement opportunities. You will define team expectations and communicate those to stakeholder. You will act as mentor to train and develop future managers.
Key Responsibilities
- Supervise team activities and performance
- Collect and report performance metrics
- Develop team and team members
- Identify opportunities for process improvement
- Assign and supervise project work